Luxury Brand Ambassador & Client Experience Pro

Versace; Lombardia; Vor Ort; EUR 40.000 - 50.000; Vollzeit

Zusammenfassung

Versace is seeking a passionate luxury retail ambassador in Lombardia to guide clients through the brand universe and deliver an extraordinary shopping experience. You will build long-lasting relationships, capture client data, and promote Omni Channel initiatives while maintaining impeccable store presentation.

The role requires enthusiasm for fashion, excellent communication, teamwork, and a client-first mindset. Fluent English is expected, other languages are a plus.

Qualifikationen

• Experience in luxury retail or high-end fashion is preferred.
• Strong communication and interpersonal skills.
• Fluency in English; other languages desirable.

Aufgaben

• Place the customer at the center and deliver an exceptional luxury experience.
• Capture customer data in CRM and develop personalized relationships.
• Promote omni-channel shopping and drive sales KPIs.
• Maintain showroom standards and knowledge of fashion trends.

Kenntnisse

Customer service

CRM

Omni-channel

Sales targets

Brand knowledge

Communication

Team player

Fashion industry

English fluency

Tools

CRM software

Jobbeschreibung

Versace is seeking a passionate luxury retail ambassador in Lombardia to guide clients through the brand universe and deliver an extraordinary shopping experience. You will build long-lasting relationships, capture client data, and promote Omni Channel initiatives while maintaining impeccable store presentation.

The role requires enthusiasm for fashion, excellent communication, teamwork, and a client-first mindset. Fluent English is expected, other languages are a plus.