Luxury Bell Attendant & Guest Concierge

Hotel Domani; Toscana; Hybrid; EUR 23,000 - 28,000; Full time

Job summary

Collegio alla Querce, Auberge Collection is seeking a Bell Attendant to greet guests, assist with luggage, escort guests to rooms, and support seamless arrivals and departures in a luxury setting. You will anticipate guest needs, coordinate transportation, and maintain impeccable lobby standards with discretion.

The role requires a minimum of 2 years in a luxury hospitality environment, fluency in English, and willingness to work flexible hours including weekends and holidays.

Qualifications

• Minimum 2 years in the same role within luxury hospitality.
• Poised, polished demeanor reflecting Auberge Collection.
• Strong attention to detail and ability to anticipate guest needs.
• Fluency in English; additional languages welcome.
• Willingness to work weekends and holidays.

Responsibilities

• Welcome guests on arrival, assist with luggage and escort to rooms.
• Support guest journey with personalised service and information.
• Coordinate guest transportation with Front Office for arrivals and departures.
• Maintain lobby and luggage storage areas neat and secure.
• Assist with overall operational support and guest requests.

Skills

Guest service

Multitasking

Attention to detail

Fluent English

Flexible hours

Job description

Collegio alla Querce, Auberge Collection is seeking a Bell Attendant to greet guests, assist with luggage, escort guests to rooms, and support seamless arrivals and departures in a luxury setting. You will anticipate guest needs, coordinate transportation, and maintain impeccable lobby standards with discretion.

The role requires a minimum of 2 years in a luxury hospitality environment, fluency in English, and willingness to work flexible hours including weekends and holidays.