Luxury Bell Attendant & Guest Concierge

Relais & Châteaux; Anacapri; Vor Ort; EUR 24.000 - 36.000; Vollzeit

Benefits dieser Stelle

Shared accommodation for non-residents

Long-term prospects

Zusammenfassung

Relais & Châteaux in Capri seeks a Door-Bell Person to warmly welcome guests and ensure a seamless arrival and departure experience. You will work closely with Concierge and Front Office to deliver personalised service in a 5-star luxury setting.

Requirements include 2–3 years in luxury hotels, excellent Italian and good English, and impeccable presentation. Shared accommodation may be provided for non-residents, with shifts including day and night. Lively Capri location with long-term prospects.

Qualifikationen

• 2–3 years in luxury or 5-star hotel environments.
• Exceptional guest service mindset with a warm, discreet approach.
• Strong presentational and communication skills in a high-end setting.

Aufgaben

• Warmly greet guests upon arrival with courtesy and professionalism.
• Coordinate luggage handling and transportation with efficiency.
• Manage hotel entrance traffic during peak times to ensure smooth flow.
• Collaborate with Concierge to arrange transfers, taxis, and excursions.
• Anticipate guests' needs and provide discreet, proactive assistance.
• Maintain cleanliness and presentation of entrance areas and public spaces.
• Support Front Office and Guest Relations with operational tasks as needed.
• Uphold luxury standards and guest confidentiality at all times.

Kenntnisse

Interpersonal skills

Italian language

English language

Professional demeanour

Jobbeschreibung

Relais & Châteaux in Capri seeks a Door-Bell Person to warmly welcome guests and ensure a seamless arrival and departure experience. You will work closely with Concierge and Front Office to deliver personalised service in a 5-star luxury setting.

Requirements include 2–3 years in luxury hotels, excellent Italian and good English, and impeccable presentation. Shared accommodation may be provided for non-residents, with shifts including day and night. Lively Capri location with long-term prospects.