Concierge Season 2027

Château des Avenières; Capri; On-site; EUR 20,000 - 31,000; Full time

Benefits offered by this job

Shared accommodation for non-residents

Job summary

Château des Avenières on Capri seeks a professional Concierge who anticipates guests’ needs and elevates every stay with personalized service.

The role focuses on welcoming guests, managing reservations, and offering expert recommendations. Knowledge of Protel PMS and fluent English are essential, with additional languages considered a plus. Local talent preferred; shared accommodation may be provided for non-residents.

Qualifications

• Experience as Concierge in 5-star or luxury hotels.
• Protel PMS knowledge.
• Fluent English; additional languages a plus.
• Ability to work under pressure with elegance and composure.

Responsibilities

• Welcome and assist guests with professional, personalized service
• Manage reservations for restaurants, transfers, private tours, exclusive experiences, and island events
• Provide recommendations on local attractions, culture, and lifestyle
• Maintain relationships with suppliers and external partners to ensure top-level experiences
• Use Protel PMS for managing requests and bookings
• Collaborate with other hotel departments to ensure a seamless, 5-star service

Skills

Concierge experience

Communication skills

Problem solving

Attention to detail

Tools

Protel PMS

Job description

Perched on a cliff overlooking the sea in a breathtaking location on Capri, the hotel offers one of the most stunning panoramic views in the world from every angle. Feel welcomed in the land of aesthetes and begin to discover the legendary blue of Capri!

Job Description

The ideal candidate is a person genuinely oriented towards hospitality, capable of anticipating guests' needs and transforming every stay into a memorable experience.

Main Responsibilities:

• Welcome and assist guests with impeccable, professional, and personalized service
• Manage reservations for restaurants, transfers, private tours, exclusive experiences, and island events
• Provide qualified and always up-to-date recommendations on local attractions, culture, and lifestyle
• Maintain close relationships with suppliers and external partners to ensure top-level experiences
• Use the Protel PMS accurately and efficiently for managing requests and bookings
• Collaborate with other hotel departments to ensure a seamless and consistent service aligned with 5-star luxury standards

Qualifications

• Proven experience as a Concierge in comparable establishments (5-star hotels or luxury hospitality)
• Excellent knowledge of the Protel PMS
• Outstanding communication and interpersonal skills, with strong attention to detail and personalized service
• Fluent English; knowledge of one or more additional foreign languages will be considered a plus
• Problem-solving attitude and the ability to work under pressure while maintaining elegance and composure
• Knowledge of the Campania region and the Capri destination will be considered a plus.

Additional Information

• Seasonal contract for the 2027season
• Local talent is preferred; however, shared accommodation will be provided for non-residents.
• Dynamic and international work environment, with opportunities for professional growth and development
• The chance to be part of an exceptional team and contribute to creating unforgettable experiences for an exclusive clientele
• Applicants must have the legal right to work in Italy.