Lead Laundry Supervisor – Luxury Hotel

Rosa Alpina 1537 S.R.L.; Italia; Sur place; EUR 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Complimentary nights and discounted F\

Healthcare fund and wellness benefits

Professional development and career增长

Résumé du poste

Aman Group in Aman Rosa Alpina Dolomites is seeking a Laundry Supervisor to oversee daily operations of the hotel’s laundry department, ensuring linens, guest garments, and uniforms meet the highest cleanliness and presentation standards while leading the team.

Reporting to the Executive Housekeeper, you will manage inventory, safety protocols, maintenance coordination, guest laundry services, and collaboration with Housekeeping to meet demand, with a focus on sustainable practices and

Qualifications

• Fluent in written and spoken Italian; English is a plus.
• Minimum 3 years in hotel laundry operations with at least 1 year in a supervisory role.
• Strong knowledge of industrial laundry equipment, fabric care, and cleaning techniques.
• Excellent organizational and time-management skills.
• Ability to lead a team and foster a positive working environment.
• Good communication skills and a customer-focused approach.
• Legal authorization to work in Italy.

Responsabilités

• Supervise and coordinate daily laundry activities, ensuring timely and high-quality laundering of linens, guest items, and colleague uniforms.
• Maintain and monitor inventory levels of linen, laundry supplies, and chemicals, ensuring timely reordering as needed.
• Ensure all machinery is operated safely and effectively; report and follow up on any maintenance issues.
• Train, guide, and evaluate laundry team members to maintain high performance and adherence to hotel standards.
• Implement and enforce hygiene and safety protocols, including compliance with local health regulations.
• Manage guest laundry services, including special requests and express service, ensuring guest satisfaction.
• Conduct regular quality checks on cleaned items for stains, damage, and overall cleanliness.
• Coordinate with housekeeping and other departments to meet linen demand and turnaround times.
• Maintain detailed records of laundry usage, machine maintenance, and productivity reports.
• Support eco-friendly and sustainable laundering practices as per hotel policy.

Connaissances

Fluent Italian

English

Team leadership

Time management

Customer-focused

Description du poste

Aman Group in Aman Rosa Alpina Dolomites is seeking a Laundry Supervisor to oversee daily operations of the hotel’s laundry department, ensuring linens, guest garments, and uniforms meet the highest cleanliness and presentation standards while leading the team.

Reporting to the Executive Housekeeper, you will manage inventory, safety protocols, maintenance coordination, guest laundry services, and collaboration with Housekeeping to meet demand, with a focus on sustainable practices and