Lux Spa Reception Supervisor — Elevate VIP Guest Experience

Rosa Alpina 1537 S.R.L.; Italia; Vor Ort; EUR 33.000 - 35.000; Vollzeit

Benefits dieser Stelle

Single accommodation

Meals provided

Career growth opportunities

Staff housing

Partnerships with Cornell University

Zusammenfassung

Aman Group is seeking a Spa Receptionist Supervisor for Aman Rosa Alpina in the Dolomites. You will be a primary contact for spa guests, delivering calm, personalized service and ensuring every detail meets luxury standards.

Ideal candidates have 2–3 years in spa reception or similar roles, excellent English and Italian, and a passion for wellness and guest satisfaction within an international hospitality setting.

Qualifikationen

• 2–3 years in Spa Reception or similar guest-facing role.
• Experience in luxury hospitality preferred.
• Fluency in English and Italian; additional languages a plus.

Aufgaben

• Welcome guests with warmth and understated elegance.
• Coordinate reservations, changes, and waiting lists.
• Maintain discretion with VIPs and high-profile guests.
• Support Spa Manager and team to deliver seamless experiences.
• Upsell services while protecting guest experience.

Kenntnisse

Spa reception experience

English & Italian fluency

Guest service excellence

Wellness knowledge

Tools

Spa booking systems

Jobbeschreibung

Aman Group is seeking a Spa Receptionist Supervisor for Aman Rosa Alpina in the Dolomites. You will be a primary contact for spa guests, delivering calm, personalized service and ensuring every detail meets luxury standards.

Ideal candidates have 2–3 years in spa reception or similar roles, excellent English and Italian, and a passion for wellness and guest satisfaction within an international hospitality setting.