Head of Luxury Spa & Wellness Operations

Aman Group; Tolleri; Remoto; EUR 70.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive compensation

Complimentary nights and discounted F

Discounted Spa rates

Healthcare fund eligibility

Professional development opportunities

Cornell partnership for courses

Descrizione del lavoro

Aman Rosa Alpina in the Dolomites is seeking an experienced Spa Manager to lead luxury spa operations, movement and retail, ensuring a calm, private, and inclusive guest experience. You will manage staff, training, budgets, and vendor relations while upholding Aman’s ultra-luxury standards.

Responsibilities include evolving the spa menu, controlling costs, and coordinating with other departments to deliver seamless service.

Competenze

• Minimum 3 years of luxury spa management experience.
• Minimum 5 years in spa operations with relevant certification.
• Excellent verbal and written English and Italian communication.

Mansioni

• Lead daily spa and wellness operations to deliver exceptional service.
• Develop and update spa menu and SOPs to maintain luxury standards.
• Monitor health, safety and hygiene protocols across the spa.
• Drive occupancy and revenue in line with budgeted targets.
• Manage recruitment, onboarding, training and performance reviews.
• Collaborate with hotel departments for cross-functional coordination.
• Provide training and mentorship to Amansantis and spa staff.

Conoscenze

Spa management

Financial planning

Budget management

Revenue growth

English & Italian

Formazione

Spa management certification

Hospitality degree (preferred)

Strumenti

Microsoft Office

Book4Time

Descrizione del lavoro

Aman Rosa Alpina in the Dolomites is seeking an experienced Spa Manager to lead luxury spa operations, movement and retail, ensuring a calm, private, and inclusive guest experience. You will manage staff, training, budgets, and vendor relations while upholding Aman’s ultra-luxury standards.

Responsibilities include evolving the spa menu, controlling costs, and coordinating with other departments to deliver seamless service.