Key Account Manager

CHEP; Milano; In loco; EUR 70.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual Bonus 15%

Employee Assistance Programme (EAP)

Share scheme

Descrizione del lavoro

CHEP is seeking a commercially driven Key Account Manager to manage a portfolio of about 10 strategic customers, including national and European accounts. The role focuses on retention, revenue growth, contract renewals, and identifying new opportunities to maximize value.

You will build strong relationships with senior stakeholders, lead negotiations, and drive joint business plans to improve supply chain efficiency. Regular travel within Italy is expected.

Competenze

• Proven Key Account Management experience with large, strategic customers.
• Background in FMCG, Retail, Supply Chain, Logistics, or related sectors.
• Strong commercial acumen with experience in negotiations and contract management.
• Ability to build trusted partnerships and influence senior decision-makers.
• Fluent in Italian and English.
• Comfortable travelling regularly within Italy.
• Level Quadro - CCNL Commercio; benefits apply at this level.
• Annual bonus of 15%.
• Employee Assistance Programme (EAP).
• Option to participate in company share scheme.

Mansioni

• Manage and develop a portfolio of strategic customers, ensuring retention and profitable growth.
• Build relationships with senior stakeholders and act as the primary customer contact.
• Deliver growth targets through account development and new business opportunities.
• Lead contract renewals, commercial negotiations, and tender processes.
• Develop Joint Business Plans to improve customer supply chain efficiency and mutual value.
• Conduct regular business reviews and monitor account performance.
• Collaborate with cross-functional teams to deliver innovative solutions and enhance customer experience.

Conoscenze

Key Account Management

Negotiations

Contract management

Stakeholder management

Business development

Travel willingness

Italian language

English language

Descrizione del lavoro

Please note: CVs must be submitted in English.

We are seeking a commercially driven Key Account Manager to manage a portfolio of around 10 strategic customers, including large National Accounts and European Key Accounts. In a market with strong growth potential, you will be responsible for retaining and growing existing business, securing contract renewals, and identifying new opportunities to increase revenue and customer value.

Key Responsibilities

• Manage and develop a portfolio of strategic customers, ensuring high levels of retention, satisfaction, and profitable growth.
• Build strong relationships with senior stakeholders and act as the primary customer contact.
• Deliver annual growth targets through account development, active selling, and new business opportunities.
• Lead contract renewals, commercial negotiations, and tender processes.
• Develop and execute Joint Business Plans to improve customer supply chain efficiency and create mutual value.
• Conduct regular business reviews, monitor account performance, and drive continuous improvement.
• Collaborate with cross-functional teams to deliver innovative solutions and enhance customer experience.

Profile

• Proven Key Account Management experience with large, strategic customers.
• Background in FMCG, Retail, Supply Chain, Logistics, or related sectors.
• Strong commercial acumen with experience in negotiations and contract management.
• Ability to build trusted partnerships and influence senior decision-makers.
• Fluent in Italian and English.
• Comfortable travelling regularly within Italy.
• Level Quadro - CCNL Commercio. All CCNL provided benefits applicable to this level are included.
• Annual Bonus of 15%
• Employee Assistance Programme (EAP)
• Option to participate in company share scheme