Global Key Account Manager (High-Value Goods)

DSJ Global; Milano; In loco; EUR 70.000 - 110.000; Tempo pieno

Descrizione del lavoro

DSJ Global is seeking a Global Key Account Manager to oversee a portfolio of luxury and high-value goods clients from its Milan area base. You will drive account growth, coordinate with operations across Europe, and deliver tailored end-to-end logistics solutions.

You will work as the primary commercial contact for strategic customers, leading negotiations and refining service offerings to enhance client retention and revenue growth.

Competenze

• Experience managing global key accounts, preferably in luxury/high-value sectors.
• Strong understanding of international transportation, warehousing and supply chain solutions.
• Proven ability to grow strategic accounts and drive revenue growth.
• Excellent stakeholder management and communication skills.

Mansioni

• Manage and develop relationships with global key accounts in luxury/high-value goods.
• Act as strategic commercial lead for major international customers.
• Develop account growth plans and identify opportunities across transport, warehousing and value-added services.
• Conduct regular business reviews with customers and senior stakeholders.
• Coordinate with international operations teams to ensure service excellence.
• Lead contract negotiations and pricing discussions with key accounts.
• Monitor market trends to provide commercial insights for business development.
• Collaborate with country teams across Europe to deliver seamless customer experience.

Conoscenze

Key Account Management

Global Accounts

Negotiation

Stakeholder Management

International Logistics

Descrizione del lavoro

Global Key Account Manager (High-Value Goods)

About the Company

Our client is a leading international logistics provider specialising in secure transportation, warehousing, and supply chain solutions for luxury and high-value goods. Supporting some of the world's most prestigious brands across fashion, luxury retail, jewellery, watches, cosmetics, and premium consumer products, they deliver tailored end-to-end logistics solutions across Europe and globally.

The Role

Reporting into the senior commercial leadership team, you will be responsible for managing a portfolio of key global accounts, driving account growth, ensuring exceptional service delivery, and identifying new opportunities across the client's international logistics network.

You will act as the primary commercial contact for strategic customers, working closely with operations, warehousing, transportation, and senior stakeholders to deliver innovative supply chain solutions.

Key Responsibilities

• Manage and develop relationships with global key accounts within the luxury and high-value goods sector.
• Act as the strategic commercial lead for major international customers.
• Develop account growth plans and identify opportunities to expand services across transportation, warehousing, value-added logistics, and supply chain solutions.
• Conduct regular business reviews with customers and senior stakeholders.
• Coordinate closely with international operations teams to ensure service excellence.
• Lead contract negotiations, pricing discussions, and customer retention initiatives.
• Monitor market trends and provide commercial insights to support business development activities.
• Collaborate with country teams across Europe to deliver a seamless customer experience.

Candidate Profile

• Proven experience as a Key Account Manager, Global Account Manager, Strategic Account Manager, or Senior Commercial Manager within the logistics and freight forwarding industry.
• Strong understanding of international transportation, freight forwarding, warehousing, and supply chain solutions.
• Experience managing multinational customers within luxury goods, fashion, cosmetics, jewellery, watches, retail, FMCG, or other high-value sectors.
• Demonstrated ability to manage complex international customer relationships and grow strategic accounts.
• Strong commercial acumen with experience negotiating contracts and delivering revenue growth.
• Excellent stakeholder management and communication skills.
• Ability to operate within an international, matrix-driven organisation.

Essential Requirements

• Fluent Italian (mandatory)
• Fluent French (mandatory)
• Fluent English (mandatory)
• Based in Italy
• Willingness to travel internationally as required

What's on Offer

• Opportunity to join a recognised market leader within luxury and high-value goods logistics.
• Responsibility for a portfolio of globally recognised brands.
• Highly visible international role with significant growth potential.
• Competitive salary package, bonus, and benefits.
• Collaborative and entrepreneurial working environment with strong investment in future growth.