Junior Pre-Sales Engineer - Omada & VIGI B2B

Omada by TP-Link Italia; Cernusco sul Naviglio; On-site; EUR 32,000 - 42,000; Full time

Job summary

Omada by TP-Link Italia is seeking a motivated Junior Pre-Sales Engineer to strengthen its B2B technical team and support growth in professional networking and video surveillance. You will collaborate with Sales and Technical teams, design solutions, provide product positioning, deliver training, and assist in troubleshooting for customers and partners across IT, electrical, and security channels.

The ideal candidate has 1–3 years in networking or related tech, strong communication, and fluency

Qualifications

• 1–3 years of experience in networking, technical support, system integration or video surveillance.
• Fluent Italian and good command of English, both written and spoken.
• Strong communication, presentation and customer relationship skills.
• Willingness to travel within Italy for customer meetings and technical activities.

Responsibilities

• Pre-Sales Support: collaborate with the Sales team to develop B2B opportunities, providing technical expertise, product recommendations, and solution positioning across networking and video surveillance solutions.
• Solution Design: support customers, system integrators, and installers in network and CCTV system design, product selection, and technical solution development.
• Customer Engagement: participate in technical meetings, customer visits, product demonstrations, and presentations across IT, electrical, and security channels.
• Technical Training: deliver product training, workshops, and technical enablement sessions for partners, installers, and customers.
• Technical Support: assist customers during product evaluation, configuration, troubleshooting, and project implementation.
• Product Positioning: promote Omada and VIGI solutions, highlighting their technical capabilities and competitive advantages.
• Market Feedback: collect customer requirements and technical feedback, collaborating with Product Management and internal technical teams.

Skills

Communication skills

Networking knowledge (TCP/IP, LAN/WAN,

Problem-solving mindset

Education

Degree or technical diploma in Computer Science/IT/Electronics

Tools

Omada

VIGI

IP video surveillance systems

CCTV technologies

Job description

TP-Link Italy is looking for a motivated and technically skilled Junior Pre-Sales Engineer to strengthen its B2B technical team and support the continued growth of its professional networking and video surveillance business.

As a global leader in networking solutions, TP-Link is expanding its presence in the SMB and Enterprise markets through its Omada networking and VIGI video surveillance portfolios, serving IT, electrical, and security markets.

We are seeking a dynamic professional with a solid technical background, strong communication skills, and a customer-oriented mindset.

The successful candidate will work closely with our Sales and Technical teams, supporting customers and partners in solution design, product positioning, technical training, and troubleshooting, while actively contributing to business development activities.

Key Job Role and Responsibilities

• Pre-Sales Support: collaborate with the Sales team to develop B2B opportunities, providing technical expertise, product recommendations, and solution positioning across networking and video surveillance solutions.
• Solution Design: support customers, system integrators, and installers in network and CCTV system design, product selection, and technical solution development.
• Customer Engagement: participate in technical meetings, customer visits, product demonstrations, and presentations across IT, electrical, and security channels.
• Technical Training: deliver product training, workshops, and technical enablement sessions for partners, installers, and customers.
• Technical Support: assist customers during product evaluation, configuration, troubleshooting, and project implementation.
• Product Positioning: promote Omada and VIGI solutions, highlighting their technical capabilities and competitive advantages.
• Market Feedback: collect customer requirements and technical feedback, collaborating with Product Management and internal technical teams.

Desired Skills and Experience

• Degree or technical diploma in Computer Science, Telecommunications, IT, Electronics, or equivalent professional experience.
• 1–3 years of experience in networking, technical support, system integration, video surveillance, or similar technical roles.
• Good knowledge of TCP/IP, LAN/WAN, VLANs, routing, switching, and wireless networking.
• Experience in network configuration, troubleshooting, and basic infrastructure design.
• Familiarity with IP video surveillance systems, CCTV technologies, and security solutions will be considered an advantage.
• Understanding of the IT, electrical, and security distribution channels is appreciated.
• Strong communication, presentation, and customer relationship skills.
• Proactive attitude, problem-solving mindset, and willingness to develop technical expertise.
• Fluent Italian and good command of English, both written and spoken.
• Willingness to travel within Italy for customer meetings and technical activities.

Experience with Omada, Cisco, Aruba, Ubiquiti, Ruckus, or similar networking solutions, as well as Hikvision, Dahua, Axis, or other video surveillance vendors, will be considered an advantage.

What We Offer

TP-Link offers the opportunity to join a global technology company with a rapidly expanding professional networking and video surveillance business.

We provide a dynamic and collaborative working environment, professional training, career development opportunities, and a competitive compensation package.