ITALY_Commercial Excellence Specialist

Celltrion Healthcare Italy S.R.L.; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

Celltrion Healthcare Italy S.R.L. in Milan, Italy, is seeking a Commercial Excellence Specialist with 1–2 years of experience to join our growing organization. You will oversee CRM implementation and analytics to support sales insight and forecasting.

The role focuses on data-driven business insights across multiple therapeutic areas, collaborating with Sales and Marketing to drive Go-To‑Market activities while ensuring regulatory compliance and high‑quality analyses.

Competenze

• Master's degree in Life Sciences, Economics, Management Engineering or a related field.
• Knowledge of CRM tools and experience with data analysis.
• Fluently Italian and good command of English, both written and spoken.
• Experience in data analysis and project management.
• 1–2 years of experience in Commercial Excellence, Sales Operations, Business Analytics or consulting.
• Previous experience in the pharmaceutical, biotechnology or healthcare industry, preferably within a multinational environment.

Mansioni

• Manage the CRM tool, supporting its full implementation and adoption across the organization and becoming the company reference point for CRM-related activities.
• Collect, analyze and cross‑reference multiple internal and external data sources to identify healthcare stakeholders, accounts and market opportunities, providing recommendations for strategic actions.
• Collect, analyze and cross‑reference multiple internal and external data sources to develop product‑ and region‑level sales forecasts and support target‑setting activities.
• Leverage knowledge of the local market environment to suggest initiatives and projects supporting sales development, in compliance with applicable laws, regulations and healthcare system sustainability principles.
• Support the implementation of commercial, market access, marketing, public affairs and patient advocacy projects, acting either as project lead or supporting function, in alignment with the Commercial Lead and relevant functions.
• Collaborate with Sales and Marketing teams to successfully implement and manage Go‑To‑Market activities related to commercial execution.
• Ensure that all strategies, tactics and activities comply with applicable internal policies, external regulations and industry standards.
• Ensure compliance with all applicable local rules and regulations, in alignment with relevant legislation and the Celltrion Code of Conduct.
• Accurately document field activities, including meetings with relevant stakeholders, distribution of approved materials and related expenses, in accordance with company policies and applicable regulations.

Conoscenze

CRM tools

Data analysis

Team leadership

Italian language

English language

Formazione

Master's degree

Descrizione del lavoro

Celltrion Group provides biosimilar and innovative biopharmaceutical medications to help increase patient access to advanced therapies around the world. Celltrion Group offers biologics to about 110 countries, along with more than 30 global partners around the world. With hands‑on experience and knowledge accumulated through years of working in the advanced pharmaceutical markets around the world, Celltrion Group has been securing distribution channels and providing patients with biosimilars at affordable prices.

We are looking for a highly motivated Commercial Excellence Specialist with a strong academic background and 1–2 years of experience in a similar role to join our organization. The ideal candidate is a team builder, proactive, flexible and open‑minded, with an energetic and results‑oriented attitude. The successful candidate will be highly motivated to contribute to the growth of our Company in Italy while developing their own professional skills in a dynamic and rapidly evolving environment. The new colleague will have the opportunity to manage a wide range of activities within the Commercial Area, with a primary focus on quantitative analysis, business insights and Sales analytics, supporting a rapidly developing Company with a strong product pipeline across multiple therapeutic areas.

Key Responsibilities

Manage the CRM tool, supporting its full implementation and adoption across the organization and becoming the company reference point for CRM-related activities. Collect, analyze and cross‑reference multiple internal and external data sources to identify healthcare stakeholders, accounts and market opportunities, providing recommendations for strategic actions. Collect, analyze and cross‑reference multiple internal and external data sources to develop product‑ and region‑level sales forecasts and support target‑setting activities. Leverage knowledge of the local market environment to suggest initiatives and projects supporting sales development, in compliance with applicable laws, regulations and healthcare system sustainability principles. Support the implementation of commercial, market access, marketing, public affairs and patient advocacy projects, acting either as project lead or supporting function, in alignment with the Commercial Lead and relevant functions. Collaborate with Sales and Marketing teams to successfully implement and manage Go‑To‑Market activities related to commercial execution. Ensure that all strategies, tactics and activities comply with applicable internal policies, external regulations and industry standards. Ensure compliance with all applicable local rules and regulations, in alignment with relevant legislation and the Celltrion Code of Conduct. Accurately document field activities, including meetings with relevant stakeholders, distribution of approved materials and related expenses, in accordance with company policies and applicable regulations.

Essential Requirements

Master's degree in Life Sciences, Economics, Management Engineering or a related field. Knowledge of CRM tools and experience with data analysis. Fluently Italian and good command of English, both written and spoken. Experience in data analysis and project management. 1–2 years of experience in Commercial Excellence, Sales Operations, Business Analytics or consulting. Previous experience in the pharmaceutical, biotechnology or healthcare industry, preferably within a multinational environment.

Workplace: Milan, Italy

Compensation: RAL €30,000–€40,000

Celltrion Global Website Celltrion Group provides biosimilar and innovative biopharmaceutical medications to help increase patient access to advanced therapies around the world. Celltrion Group offers biologics to about 110 countries, along with more than 30 global partners around the world. With hands‑on experience and knowledge accumulated through years of working in the advanced pharmaceutical markets around the world, Celltrion Group has been securing distribution channels and providing patients with biosimilars at affordable prices.