Italian Technical Support Specialist w/ Relocation Support

CBTALENTS; Oschiri; In loco; EUR 21.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Training on Microsoft products

Holiday bonuses

Descrizione del lavoro

CBTALENTS is seeking an Italian-speaking Technical Support Specialist to assist clients with IT products, including Microsoft Intune and Teams. The role focuses on troubleshooting, issue resolution and ensuring a smooth user experience.

You will work on-site in Lisbon, Portugal, with full-time hours and relocation support available. Strong Italian (C2) and English (B2) are required to communicate with customers and internal teams effectively.

Competenze

• Italian language at C2 and English at B2 level are required.
• Experience in IT product support and problem solving is preferred.
• Ability to document solutions and coordinate with internal teams.

Mansioni

• Provide technical support to Italian-speaking clients for IT products.
• Troubleshoot system performance, configurations and software usage.
• Document solutions and collaborate with internal teams as needed.

Conoscenze

Technical support

Troubleshooting

Documentation

Strumenti

Microsoft Intune

Microsoft Teams

Descrizione del lavoro

Italian Technical Support Specialist w/ Relocation Support

Job Openings Italian Technical Support Specialist w/ Relocation Support

About the job Italian Technical Support Specialist w/ Relocation Support

Location: Lisbon, Portugal (On-Site)
Employment type: Full-time
Language Requirements: Italian C2 and English B2

We are looking for a Technical Support Specialist to assist Italian-speaking clients with IT products, including Microsoft Intune and Teams. In this role, you will provide essential troubleshooting support and ensure clients have a seamless experience with their IT services.

Responsibilities include:

• Providing technical support and resolving client issues with IT products.
• Troubleshooting system performance, configurations, and software usage.
• Documenting solutions and collaborating with internal teams when necessary.

The position includes training on Microsoft products to ensure you are fully equipped for the role. You will work 40 hours per week on rotating shifts and be entitled to holiday bonuses with a Portuguese employment contract.

Benefits

• training on Microsoft products to ensure you are fully equipped for the role.
• You will work 40 hours per week on rotating shifts and be entitled to holiday bonuses with a Portuguese employment contract.

This is a great opportunity for individuals with a passion for IT and problem-solving.