Italian Tech Support Specialist — Remote (Portugal)

Cbtalents; Sassari; Remoto; EUR 26.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work

Relocation support

Descrizione del lavoro

Cbtalents is hiring an Italian-speaking Technical Customer Support Specialist to provide technical support in Italian and English for a Portugal-based project. This is a remote role with relocation support for eligible candidates.

Ideal candidates are fluent in Italian and English, with prior customer service experience and a passion for solving technical inquiries. Candidates must be based in Portugal or willing to relocate, with relocation assistance provided.

Competenze

• Fluent in Italian and English.
• Tech-savvy with ability to handle technical inquiries.
• Good problem-solving ability and customer-focused.
• Able to stay calm under pressure and communicate clearly.

Mansioni

• Provide technical customer service and support in Italian and English.
• Identify, troubleshoot, and resolve customer issues efficiently.
• Handle inquiries and complaints with professionalism, empathy, and patience.
• Clearly explain technical solutions to customers.

Conoscenze

Italian language

English language

Customer service

Problem solving

Empathy

Descrizione del lavoro

Cbtalents is hiring an Italian-speaking Technical Customer Support Specialist to provide technical support in Italian and English for a Portugal-based project. This is a remote role with relocation support for eligible candidates.

Ideal candidates are fluent in Italian and English, with prior customer service experience and a passion for solving technical inquiries. Candidates must be based in Portugal or willing to relocate, with relocation assistance provided.