Italian-speaking Tech Support Specialist - Remote (Portugal)

Cbtalents; Foggia; In loco; EUR 30.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work

Relocation support

Descrizione del lavoro

Cbtalents is seeking an Italian-speaking Technical Customer Support Specialist for a fully remote role based in Portugal. You will handle Italian and English inquiries, troubleshoot technical issues, and document cases to ensure positive outcomes.

Fluency in Italian and English is required, with prior customer service experience preferred. A relocation option is available, and the position offers a competitive salary and remote work flexibility.

Competenze

• Fluent in Italian and English required.
• Tech-savvy with good communication skills.
• Experience in customer service is preferred.

Mansioni

• Provide technical customer service and support in Italian and English.
• Identify, troubleshoot, and resolve customer issues effectively.
• Document cases accurately and follow up until resolution.
• Explain technical solutions clearly to customers.

Conoscenze

Fluent in Italian

Fluent in English

Customer service experience

Empathetic

Problem solving

Communication skills

Detail oriented

Descrizione del lavoro

Cbtalents is seeking an Italian-speaking Technical Customer Support Specialist for a fully remote role based in Portugal. You will handle Italian and English inquiries, troubleshoot technical issues, and document cases to ensure positive outcomes.

Fluency in Italian and English is required, with prior customer service experience preferred. A relocation option is available, and the position offers a competitive salary and remote work flexibility.