Italian Tech Support Specialist — Remote (Portugal)

Cbtalents; Caserta; In loco; EUR 32.000 - 46.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive Salary

Remote work (Portugal)

Relocation support

Descrizione del lavoro

CBTalents is hiring an Italian-speaking Technical Customer Support Specialist for a remote-based role in Portugal. You will provide support in Italian and English, troubleshoot technical inquiries, and help turn challenging situations into positive customer experiences.

This remote position requires base in Portugal or willingness to relocate; relocation support is provided. Strong communication, empathy, and problem-solving are essential to succeed.

Competenze

• Fluency in Italian and English is required.
• Tech-savvy with ability to handle technical inquiries.
• Excellent communication and customer empathy are essential.

Mansioni

• Provide technical customer service and support.
• Identify, troubleshoot, and resolve customer issues efficiently.
• Handle inquiries and complaints with professionalism and empathy.
• Clearly explain technical solutions to customers.
• Document cases accurately and track progress until resolution.

Conoscenze

Fluent Italian

Fluent English

Strong communication

Problem solving

Customer focus

Empathy

Descrizione del lavoro

CBTalents is hiring an Italian-speaking Technical Customer Support Specialist for a remote-based role in Portugal. You will provide support in Italian and English, troubleshoot technical inquiries, and help turn challenging situations into positive customer experiences.

This remote position requires base in Portugal or willingness to relocate; relocation support is provided. Strong communication, empathy, and problem-solving are essential to succeed.