Italian Customer Support Specialist — Relocation to Lisbon

CBTALENTS; Roma; On-site; EUR 22,000 - 30,000; Full time

Benefits offered by this job

Holiday and Christmas bonuses

Private health insurance

Meal allowances

Job summary

CBTALENTS is seeking an Italian Customer Service Representative for a Lisbon-based, on-site role. You will support Italian-speaking customers by phone and email, resolving inquiries about a medical device and ensuring a smooth experience.

The position is full-time (40 hours/week) with rotating shifts, a Portuguese contract, relocation assistance including furnished accommodation, utilities, and perquisites such as holiday bonuses, private health insurance, and meal allowances.

Qualifications

• Italian C2 and English B2 required.
• Experience in customer service is preferred.
• Excellent communication and empathy when assisting customers.

Responsibilities

• Provide expert support to Italian-speaking customers via phone and email.
• Troubleshoot technical issues and deliver timely, empathetic solutions.
• Assist clients with documentation, order entries, and shipments.
• Maintain professionalism and attention to detail to ensure a great customer experience.

Skills

Italian (C2)

English (B2)

Customer service

Job description

CBTALENTS is seeking an Italian Customer Service Representative for a Lisbon-based, on-site role. You will support Italian-speaking customers by phone and email, resolving inquiries about a medical device and ensuring a smooth experience.

The position is full-time (40 hours/week) with rotating shifts, a Portuguese contract, relocation assistance including furnished accommodation, utilities, and perquisites such as holiday bonuses, private health insurance, and meal allowances.