Italian-speaking Windows Deployment & Deskside Support Tech
Airswift
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Descrizione del lavoro
Airswift is seeking an Italian-speaking Deskside Support Technician to support a large Windows device refresh and user migration across Genova and Riva Trigoso, Italy. The role is a 2-month contract with a daily rate, freelance setup, and no sponsorship.
You will reinstall Windows 10/11, configure Intune Autopilot, assist with data migration, and provide deskside support across two sites, ensuring timely ticket updates and strong user service.
Competenze
- Minimum 3 years' IT Support/Deskside Support experience.
- Experience with Windows 10/11 deployments and device refresh projects.
- Familiarity with Microsoft 365 and Active Directory.
- Experience with ticket management systems.
- Italian-speaking with strong customer service.
Mansioni
- Perform Windows 10/11 reinstallations and Windows 11 deployments.
- Complete Intune Autopilot staging and device configuration.
- Support end users with data migration and user setup activities.
- Execute device wiping and asset management processes.
- Troubleshoot hardware, software, printer, network, and peripheral issues.
- Provide deskside support and excellent customer service.
- Accurately manage tickets and incident updates through a ticketing system.
- Support Microsoft 365 environments and Active Directory administration.
Conoscenze
Strumenti
Descrizione del lavoro
Airswift is seeking an Italian-speaking Deskside Support Technician to support a large Windows device refresh and user migration across Genova and Riva Trigoso, Italy. The role is a 2-month contract with a daily rate, freelance setup, and no sponsorship.
You will reinstall Windows 10/11, configure Intune Autopilot, assist with data migration, and provide deskside support across two sites, ensuring timely ticket updates and strong user service.
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