Italian-Speaking Support Agent - Relocation & Paid Training

WW Talents; Lecco; In loco; EUR 15.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training from day one

Relocation support

International/multicultural env.

Career development opportunities

Descrizione del lavoro

WW Talents is recruiting an Italian-Speaking Customer Support Representative to join an international team onsite in Greece. You will provide professional Italian-language support via phone, email, and chat, while engaging in an international, multicultural environment and benefiting from fully paid training and relocation assistance.

Requirements include fluent Italian (C1/C2) and English (B2+) with no mandatory prior experience. Rotational shifts and a competitive package are offered in Greece.

Competenze

• Fluent Italian (C1/C2 level).
• English (B2+ level) for training and internal communication.
• Previous experience in customer support is a plus, but not required.
• Strong communication and interpersonal skills.
• Comfortable using CRM systems and multiple applications.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product, and service questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining high customer satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Conoscenze

Italian language

English language

Customer support

Communication skills

Troubleshooting

Strumenti

CRM systems

Helpdesk software

Descrizione del lavoro

WW Talents is recruiting an Italian-Speaking Customer Support Representative to join an international team onsite in Greece. You will provide professional Italian-language support via phone, email, and chat, while engaging in an international, multicultural environment and benefiting from fully paid training and relocation assistance.

Requirements include fluent Italian (C1/C2) and English (B2+) with no mandatory prior experience. Rotational shifts and a competitive package are offered in Greece.