Italian-Speaking Remote Support Advisor (Greece Relocation)

Ww Talents; Puglia; Teletrabalho; EUR 15 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Fully paid training

Flight ticket

Hotel accommodation

Airport pickup

Real estate agency fee covered

Resumo da oferta

Ww Talents in Greece offers a fully remote customer support role for Italian speakers, with relocation support and paid training. Work from anywhere in Greece, 5 days a week, 8 hours/day with rotating shifts between 08:00–00:00, using CRM tools to assist customers.

You will handle Italian inquiries via phone, email, and chat, ensuring accurate data entry and high satisfaction. Salary is €1,045 gross/month paid 14 times/year with a bonus up to 15% and a full relocation package including flight,

Qualificações

• Fluent Italian – C1/C2 level
• English – B2+ for training and internal communication
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach
• Strong problem-solving and troubleshooting skills
• Comfortable using CRM systems, digital tools and multiple applications
• Good attention to detail and accurate data entry
• Ability to work independently in a remote environment
• Flexible and comfortable with rotational shifts
• Ability to work effectively in a fast-paced, international, multicultural team

Responsabilidades

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Conhecimentos

Fluent Italian (C1/C2)

English (B2+)

Customer service

Communication skills

Problem solving

CRM software

Data entry accuracy

Remote work

Ferramentas

CRM systems

Descrição da oferta de emprego

Ww Talents in Greece offers a fully remote customer support role for Italian speakers, with relocation support and paid training. Work from anywhere in Greece, 5 days a week, 8 hours/day with rotating shifts between 08:00–00:00, using CRM tools to assist customers.

You will handle Italian inquiries via phone, email, and chat, ensuring accurate data entry and high satisfaction. Salary is €1,045 gross/month paid 14 times/year with a bonus up to 15% and a full relocation package including flight,