Italian-Speaking Remote Customer Support Rep – Greece

WW Talents; Messina; Remoto; EUR 11.000 - 13.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

100% remote work

Relocation support

Career development opportunities

Descrizione del lavoro

WW Talents is seeking an Italian-speaking Customer Support Representative to join an international team working fully remotely from Greece. You will handle inquiries in Italian and English, provide exceptional service, and participate in a comprehensive training program with relocation support if needed.

The role offers 100% remote work within Greece, rotating shifts, and a chance to develop in a multicultural environment with career growth opportunities.

Competenze

• Fluent Italian (C1/C2) requirement.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Good problem-solving and troubleshooting skills.
• Able to work independently in a remote environment.
• Experience in customer support is a plus, training provided.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product, and service questions.
• Troubleshoot issues and provide effective solutions.
• Handle requests efficiently while maintaining high customer satisfaction.
• Document customer interactions in CRM and internal systems.
• Follow quality and productivity standards.
• Help customers understand platform features.

Conoscenze

Fluent Italian

English proficiency

Customer-focused

Communication skills

Problem-solving

CRM familiarity

Remote work

Strumenti

CRM systems

Descrizione del lavoro

WW Talents is seeking an Italian-speaking Customer Support Representative to join an international team working fully remotely from Greece. You will handle inquiries in Italian and English, provide exceptional service, and participate in a comprehensive training program with relocation support if needed.

The role offers 100% remote work within Greece, rotating shifts, and a chance to develop in a multicultural environment with career growth opportunities.