Italian-Speaking Inbound Sales Advisor | Lisbon — Relocation Provided

Cross Border Talents; Napoli; On-site; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Accommodation provided

Flight reimbursed

International team

Lisbon lifestyle

Annual flight home

Job summary

CB Talents SP is recruiting an inbound telesales representative to support a major telecom client in Portugal. You will speak with customers by phone to understand needs and recommend products, while benefiting from a relocation package including furnished accommodation and a reimbursed flight.

The role requires Italian fluency, strong communication, and the ability to meet sales targets, with a 40-hour week and rotating schedule. Initial English-language training is provided.

Qualifications

• Fluency in Italian is required.
• Excellent communication and negotiation abilities.
• Comfort presenting products over the phone.
• Ability to work towards measurable sales targets.
• Sales or telesales experience is a plus.

Responsibilities

• Speak with customers by phone to understand their needs and recommend products.
• Present offers and close sales.
• Upsell and cross-sell relevant products.
• Answer questions about services and subscriptions.
• Handle customer doubts and complaints.
• Build positive customer relationships.

Skills

Telesales

Italian fluency

Communication skills

Negotiation skills

Sales targets

Upselling

Cross-selling

Objection handling

Job description

Your next career move could come with sunshine, a furnished room, and a flight to Portugal.

Join an international customer team supporting a major telecommunications company, helping customers find the right mobile, internet, and connectivity products.

Moving from another EU country? We've made the move easier:

• Furnished company accommodation with utilities included
• Flight to Lisbon reimbursed
• International work environment
• Lisbon's sunny, coastal lifestyle
• One annual flight home

What You'll Do

As an Inbound Telesales Representative, you'll speak with customers by phone to:

• Understand their needs and recommend suitable products or subscriptions
• Present offers and close sales
• Upsell and cross-sell relevant products
• Answer questions about services and subscriptions
• Handle customer doubts and complaints
• Build positive customer relationships

Compensation & Conditions

• Up to €1,050 total package/month including accommodation benefit
• Health insurance from day one
• 40 hours/week, 8 hours/day
• Rotating schedule: Monday-Friday 07:00-19:00; Saturday 08:00-17:00
• Initial training: around 10 working days, in English, and compensated after successful completion

You'd Be a Good Fit If You...

• Speak Italian fluently
• Enjoy talking to people and understanding what they need
• Are comfortable presenting products and services over the phone
• Have strong communication and negotiation skills
• Can handle rejection and customer objections
• Enjoy working towards measurable sales targets

Sales or telesales experience is a plus, especially if you're already comfortable with upselling, cross-selling, or handling customer objections.