Italian-Speaking Inbound Sales Advisor

Cross Border Talents; Puglia; On-site; EUR 7,000 - 12,000; Full time

Benefits offered by this job

Accommodation included

Flight to Lisbon reimbursed

Health insurance from day one

Annual flight home

Job summary

Cbtalents is seeking an Inbound Telesales Representative to engage customers by phone, understand their needs, recommend products, and close sales. The role offers relocation support to Portugal with accommodation and a reimbursed flight, plus a structured 40-hour week.

You'll join an international team, help customers choose telecommunications services, and contribute to upselling opportunities while delivering excellent service.

Qualifications

• Fluent Italian required.
• Sales or telesales experience is a plus.
• Willingness to relocate to Lisbon, Portugal if needed.

Responsibilities

• Speak with customers by phone to understand needs and recommend suitable products or subscriptions.
• Present offers and close sales.
• Upsell and cross-sell relevant products.
• Answer questions about services and subscriptions.
• Handle customer doubts and complaints.
• Build positive customer relationships.

Skills

Italian language

Communication skills

Negotiation skills

Telesales experience

Job description

Your next career move could come with sunshine, a furnished room, and a flight to Portugal.

Join an international customer team supporting a major telecommunications company, helping customers find the right mobile, internet, and connectivity products.

Moving from another EU country? We've made the move easier:

• Furnished company accommodation with utilities included
• Flight to Lisbon reimbursed
• International work environment
• Lisbon's sunny, coastal lifestyle
• One annual flight home

What You'll Do

As an Inbound Telesales Representative, you'll speak with customers by phone to:

• Understand their needs and recommend suitable products or subscriptions
• Present offers and close sales
• Upsell and cross-sell relevant products
• Answer questions about services and subscriptions
• Handle customer doubts and complaints
• Build positive customer relationships

Compensation & Conditions

• Up to €1,050 total package/month including accommodation benefit
• Health insurance from day one
• 40 hours/week, 8 hours/day
• Rotating schedule: Monday-Friday 07:00-19:00; Saturday 08:00-17:00
• Initial training: around 10 working days, in English, and compensated after successful completion

You'd Be a Good Fit If You...

• Speak Italian fluently
• Enjoy talking to people and understanding what they need
• Are comfortable presenting products and services over the phone
• Have strong communication and negotiation skills
• Can handle rejection and customer objections
• Enjoy working towards measurable sales targets

Sales or telesales experience is a plus, especially if you're already comfortable with upselling, cross-selling, or handling customer objections.