Italian-Speaking Ads Support Specialist

CB Talents; Catania; On-site; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Accommodation provided

Flight to Lisbon reimbursed

Health insurance from day one

Job summary

CB Talents in Portugal is hiring an Inbound Telesales Representative to join an international customer team supporting a major telecommunications company, helping customers choose mobile, internet, and connectivity products.

The role includes speaking with customers by phone, presenting offers, closing sales, upselling, handling questions, and building lasting relationships. Benefits include accommodation, flight reimbursement, health insurance, and a 40-hour week.

Qualifications

• Fluent Italian is required.
• Experience in sales or telesales is a plus.
• Strong communication and negotiation skills.
• Must be able to meet sales targets.
• Comfort presenting products over the phone.

Responsibilities

• Speak with customers by phone to understand their needs and recommend suitable products or subscriptions.
• Present offers and close sales.
• Upsell and cross-sell relevant products.
• Answer questions about services and subscriptions.
• Handle customer doubts and complaints.
• Build positive customer relationships.

Skills

Italian fluency

Communication skills

Negotiation

Sales experience

Job description

Your next career move could come with sunshine, a furnished room, and a flight to Portugal.

Join an international customer team supporting a major telecommunications company, helping customers find the right mobile, internet, and connectivity products.

Moving from another EU country? We've made the move easier:

• Furnished company accommodation with utilities included
• Flight to Lisbon reimbursed
• International work environment
• Lisbon's sunny, coastal lifestyle
• One annual flight home

What You'll Do

As an Inbound Telesales Representative, you'll speak with customers by phone to:

• Understand their needs and recommend suitable products or subscriptions
• Present offers and close sales
• Upsell and cross-sell relevant products
• Answer questions about services and subscriptions
• Handle customer doubts and complaints
• Build positive customer relationships

Compensation & Conditions

• Up to €1,050 total package/month including accommodation benefit
• Health insurance from day one
• 40 hours/week, 8 hours/day
• Rotating schedule: Monday-Friday 07:00-19:00; Saturday 08:00-17:00
• Initial training: around 10 working days, in English, and compensated after successful completion

You'd Be a Good Fit If You...

• Speak Italian fluently
• Enjoy talking to people and understanding what they need
• Are comfortable presenting products and services over the phone
• Have strong communication and negotiation skills
• Can handle rejection and customer objections
• Enjoy working towards measurable sales targets

Sales or telesales experience is a plus, especially if you're already comfortable with upselling, cross-selling, or handling customer objections.