Italian-Speaking Digital Trust & Safety Specialist – Bulgaria

Mercier Consultancy MD; Lombardia; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Competitive monthly salary

Fully paid training program

Comprehensive health insurance

Fully paid relocation package

Attractive monthly performance bonus

Professional growth opportunities

Job summary

Mercier Consultancy Group is seeking an Italian Speaking Digital Trust and Safety Specialist to moderate content and enforce community standards for a Bulgarian-based team in the social media sector.

The role emphasizes native Italian language skills, careful content review, and collaboration with cross-functional teams to sustain a safe online environment. Relocation may be considered for the right candidate, with competitive pay and training.

Qualifications

• Native or fluent Italian (spoken and written) is mandatory.
• Experience in trust and safety or customer support is a strong asset.

Responsibilities

• Monitor and moderate user-generated social media content to ensure compliance with safety policies.
• Investigate reports of policy violations, including harassment and sensitive material.
• Maintain high accuracy while processing content queues in the social media ecosystem.
• Collaborate with internal teams to refine moderation strategies.
• Provide insights on emerging trends to prevent platform abuse.
• Handle sensitive escalations with discretion and empathy.

Skills

Italian language

Content moderation

Policy enforcement

Social media industry knowledge

Attention to detail

Job description

Mercier Consultancy Group is seeking an Italian Speaking Digital Trust and Safety Specialist to moderate content and enforce community standards for a Bulgarian-based team in the social media sector.

The role emphasizes native Italian language skills, careful content review, and collaboration with cross-functional teams to sustain a safe online environment. Relocation may be considered for the right candidate, with competitive pay and training.