Italian-Speaking Digital Trust & Safety Specialist | Relocation

Mercier Consultancy MD; Italia; Vor Ort; EUR 28.000 - 45.000; Vollzeit

Benefits dieser Stelle

Fully paid relocation

Training program

Health insurance

Performance bonus

Growth opportunities

Relocation assistance

Zusammenfassung

Mercier Consultancy Group is seeking an Italian-speaking Digital Trust and Safety Specialist to moderate content and enforce community standards for a major social media platform in Bulgaria. You will review reports, escalate sensitive issues, and contribute to safer online interactions while working in a fast-paced international team.

The role requires native or fluent Italian, a proactive mindset, and resilience handling sensitive content.

Qualifikationen

• Native or fluent Italian (spoken and written) is mandatory.
• EU passport required for all applicants.
• Strong interest in social media and current digital trends.
• Resilience and ability to handle sensitive content professionally.
• Excellent communication skills and attention to detail.
• Previous trust & safety or customer support experience is an asset.

Aufgaben

• Moderate user-generated social media content to ensure compliance with safety policies.
• Investigate reports of policy violations, including harassment and misinformation.
• Maintain accuracy while processing content queues in the social media ecosystem.
• Collaborate with internal teams to refine moderation strategies.
• Provide insights on emerging trends to prevent platform abuse.
• Handle sensitive escalations with discretion and empathy.
• Contribute to a healthy digital environment and platform integrity.

Kenntnisse

Italian fluency

Communication

Attention to detail

Resilience

Empathy

Jobbeschreibung

Mercier Consultancy Group is seeking an Italian-speaking Digital Trust and Safety Specialist to moderate content and enforce community standards for a major social media platform in Bulgaria. You will review reports, escalate sensitive issues, and contribute to safer online interactions while working in a fast-paced international team.

The role requires native or fluent Italian, a proactive mindset, and resilience handling sensitive content.