Italian-Speaking Customer Support Agent – Remote in Greece | Relocation Support

The Career Nest; Friuli-Venezia Giulia; Remote; EUR 163,000 - 188,000; Full time

Benefits offered by this job

Relocation package

Fully paid training

Performance bonus up to 15%

Job summary

The Career Nest offers a fully remote role based in Greece with a comprehensive relocation package. You will provide Italian-language customer support across phone, email, and chat, supporting clients across time zones while enjoying a fully remote, international environment.

The role includes paid training, a competitive salary, and the opportunity to advance in an expanding global team. Fluent Italian and strong communication skills are essential for success in this fast-paced, multicultural

Qualifications

• Fluent Italian – C1/C2 level.
• English – B2+ for training and internal communication.
• Strong communication and interpersonal skills.

Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Skills

Italian language (C1/C2)

English language (B2+)

Remote work readiness

Job description

This is a fully remote role within Greece, with a full relocation package provided.

Start your next chapter in Greece — relocate with full support and work remotely from anywhere in the country while building your international career.

Are you fluent in Italian? Whether you already live in Greece or are considering relocating to Greece this opportunity offers paid training, a competitive salary package, and full relocation support.

Job Details

Location: Greece – 100% Remote / Work From Anywhere in Greece

Working Schedule: 5 days per week, 8 hours/day with rotational shifts between 08:00–00:00

Languages: Italian C1/C2 + English B2+

Compensation: €1,045 gross/month x 14 salaries + Performance bonus up to 15% subject to target achievement + Fully paid training from day one

Relocation Package: Flight ticket + 2 weeks of hotel accommodation + Airport pickup + Real estate agency fee covered

Your Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

What We’re Looking For

• Fluent Italian – C1/C2 level
• English B2+ for training and internal communication
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach
• Strong problem-solving and troubleshooting skills
• Comfortable using CRM systems, digital tools, and multiple applications
• Good attention to detail and accurate data entry
• Ability to work independently in a remote environment
• Flexible and comfortable working rotational shifts
• Ability to work effectively in a fast-paced, international, multicultural team