Italian-Speaking Customer Support Advisor

Ww Talents; Puglia; Remoto; EUR 15.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation package

Fully paid training

Flight ticket

Hotel accommodation

Airport pickup

Real estate agency fee covered

Descrizione del lavoro

Ww Talents in Greece offers a fully remote customer support role for Italian speakers, with relocation support and paid training. Work from anywhere in Greece, 5 days a week, 8 hours/day with rotating shifts between 08:00–00:00, using CRM tools to assist customers.

You will handle Italian inquiries via phone, email, and chat, ensuring accurate data entry and high satisfaction. Salary is €1,045 gross/month paid 14 times/year with a bonus up to 15% and a full relocation package including flight,

Competenze

• Fluent Italian – C1/C2 level
• English – B2+ for training and internal communication
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach
• Strong problem-solving and troubleshooting skills
• Comfortable using CRM systems, digital tools and multiple applications
• Good attention to detail and accurate data entry
• Ability to work independently in a remote environment
• Flexible and comfortable with rotational shifts
• Ability to work effectively in a fast-paced, international, multicultural team

Mansioni

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Conoscenze

Fluent Italian (C1/C2)

English (B2+)

Customer service

Communication skills

Problem solving

CRM software

Data entry accuracy

Remote work

Strumenti

CRM systems

Descrizione del lavoro

This is a fully remote role within Greece, with a full relocation package provided.

Start your next chapter in Greece — relocate with full support and work remotely from anywhere in the country while building your international career.

Are you fluent in Italian? Whether you already live in Greece or are considering relocating to Greece this opportunity offers paid training, a competitive salary package, and full relocation support.

• Location: Greece – 100% Remote / Work From Anywhere in Greece
• Working Schedule: 5 days per week, 8 hours/day with rotational shifts between 08:00–00:00
• Languages: Italian C1/C2 + English B2+
• Compensation: €1,045 gross/month x 14 salaries + Performance bonus up to 15% subject to target achievement + Fully paid training from day one
• Relocation Package: Flight ticket + 2 weeks of hotel accommodation+ Airport pickup + Real estate agency fee covered

Your Responsibilities

You will:

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

What We're Looking For

• Fluent Italian – C1/C2 level
• English B2+ for training and internal communication
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach
• Strong problem-solving and troubleshooting skills
• Comfortable using CRM systems, digital tools, and multiple applications
• Good attention to detail and accurate data entry
• Ability to work independently in a remote environment
• Flexible and comfortable working rotational shifts
• Ability to work effectively in a fast-paced, international, multicultural team