Italian-Speaking Customer Support Advisor

WW Talents; Parma; Remote; EUR 15,000 - 17,000; Full time

Benefits offered by this job

Fully paid training

Relocation support

Performance bonus up to 15%

Flight ticket

Hotel accommodation

Airport pickup

Job summary

WW Talents offers a fully remote Italian-speaking customer support role based in Greece, with a complete relocation package. You will receive paid training, a competitive €1,045 gross monthly salary paid 14 times a year, and a 15% performance bonus subject to targets.

Typical schedule is 5 days a week, 8 hours per day with rotating shifts. Relocation covers flight, two weeks hotel, airport pickup, and real estate agency fees.

Qualifications

• Fluent Italian at C1/C2 level.
• English at B2+ for training and communication.
• Strong communication and interpersonal skills.
• Customer-focused with empathy.
• Strong problem-solving and troubleshooting ability.
• Experience using CRM systems.

Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Skills

Italian fluency

English communication

Customer-focused

Communication skills

Troubleshooting

Remote work

Tools

CRM software

Multi-application tools

Job description

This is a fully remote role within Greece, with a full relocation package provided.

Start your next chapter in Greece — relocate with full support and work remotely from anywhere in the country while building your international career.

Are you fluent in Italian? Whether you already live in Greece or are considering relocating to Greece this opportunity offers paid training, a competitive salary package, and full relocation support.

Job Details

Location: Greece – 100% Remote / Work From Anywhere in Greece Working

Schedule: 5 days per week, 8 hours/day with rotational shifts between 08:00–00:00

Languages: Italian C1/C2 + English B2+

Compensation: €1,045 gross/month x 14 salaries + Performance bonus up to 15% subject to target achievement + Fully paid training from day one

Relocation Package: Flight ticket + 2 weeks of hotel accommodation + Airport pickup + Real estate agency fee covered

Your Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

What We're Looking For

• Fluent Italian – C1/C2 level
• English B2+ for training and internal communication
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach
• Strong problem-solving and troubleshooting skills
• Comfortable using CRM systems, digital tools, and multiple applications
• Good attention to detail and accurate data entry
• Ability to work independently in a remote environment
• Flexible and comfortable working rotational shifts
• Ability to work effectively in a fast-paced, international, multicultural team

No fees are charged at any stage of the recruitment process.