Italian-Speaking Customer Support Advisor

WW Talents; Friuli-Venezia Giulia; Remote; EUR 15,000 - 17,000; Full time

Benefits offered by this job

Relocation package

Fully paid training

Performance bonus up to 15%

Job summary

WW Talents is seeking a fully remote Italian-speaking customer support specialist with a relocation package to Greece. You will assist customers in Italian via phone, email, and chat, ensuring smooth interactions and high satisfaction while joining a global team.

Grounded in a fast-paced, multicultural environment, you will receive paid training, a competitive gross salary, and opportunities for growth as you support users across platforms.

Qualifications

• Fluent Italian at C1/C2 level.
• English at B2+ level for training and communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Strong problem-solving and troubleshooting abilities.
• Comfortable using CRM systems and multiple applications.
• Ability to work independently in a remote environment.
• Willingness to work in rotating shifts.

Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Skills

Fluent Italian

English B2+

Strong communication

Customer-focused

Problem-solving

Attention to detail

Independent remote work

Rotational shifts

Tools

CRM systems

Job description

This is a fully remote role within Greece, with a full relocation package provided. Start your next chapter in Greece — relocate with full support and work remotely from anywhere in the country while building your international career. Are you fluent in Italian? Whether you already live in Greece or are considering relocating to Greece this opportunity offers paid training, a competitive salary package, and full relocation support.

Job Details

Location: Greece – 100% Remote / Work From Anywhere in Greece
Working Schedule: 5 days per week, 8 hours/day with rotational shifts between 08:00–00:00
Languages: Italian C1/C2 + English B2+
Compensation: €1,045 gross/month x 14 salaries + Performance bonus up to 15% subject to target achievement + Fully paid training from day one
Relocation Package: Flight ticket + 2 weeks of hotel accommodation + Airport pickup + Real estate agency fee covered

Your Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

What We're Looking For

• Fluent Italian – C1/C2 level
• English B2+ for training and internal communication
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach
• Strong problem-solving and troubleshooting skills
• Comfortable using CRM systems, digital tools, and multiple applications
• Good attention to detail and accurate data entry
• Ability to work independently in a remote environment
• Flexible and comfortable working rotational shifts
• Ability to work effectively in a fast-paced, international, multicultural team