Italian-Speaking Customer Support Advisor

WW Talents; Modena; Remote; EUR 15,000 - 19,000; Full time

Benefits offered by this job

Relocation package

Fully paid training

Flight ticket

Hotel accommodation

Airport pickup

Real estate agency fee covered

Performance bonus up to 15%

Job summary

WW Talents offers a fully remote role based in Greece with a complete relocation package. You will provide customer support in Italian via phone, email and chat, helping customers with products, services and platform features.

The position requires Italian (C1/C2) and English (B2+), strong communication, and data-entry accuracy. Work is 5 days a week, with rotating shifts; relocation includes flight, hotel, airport pickup, and real estate fee coverage.

Qualifications

• Fluent Italian required (C1/C2).
• English proficiency (B2+) for training and communication.
• Strong communication and customer-focused mindset.
• Good problem-solving and data-entry accuracy.
• Comfortable using CRM and multiple applications in a remote setup.

Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle inquiries and account-related requests.
• Troubleshoot issues and provide solutions.
• Assist customers with products, services, and platform features.
• Document interactions and maintain quality standards.
• Maintain high customer satisfaction.

Skills

Italian C1/C2

English B2+

Communication

Customer focus

Problem solving

CRM software

Data entry

Remote work

Shift rotation

Cross-cultural

Tools

CRM systems

Job description

This is a fully remote role within Greece, with a full relocation package provided.

Start your next chapter in Greece — relocate with full support and work remotely from anywhere in the country while building your international career.

Are you fluent in Italian? Whether you already live in Greece or are considering relocating to Greece this opportunity offers paid training, a competitive salary package, and full relocation support.

Job Details

Location: Greece – 100% Remote / Work From Anywhere in Greece Working

Schedule: 5 days per week, 8 hours/day with rotational shifts between 08:00–00:00

Languages: Italian C1/C2 + English B2+

Compensation: €1,045 gross/month x 14 salaries + Performance bonus up to 15% subject to target achievement + Fully paid training from day one

Relocation Package: Flight ticket + 2 weeks of hotel accommodation + Airport pickup + Real estate agency fee covered

Your Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

What We're Looking For

• Fluent Italian – C1/C2 level
• English B2+ for training and internal communication
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach
• Strong problem-solving and troubleshooting skills
• Comfortable using CRM systems, digital tools, and multiple applications
• Good attention to detail and accurate data entry
• Ability to work independently in a remote environment
• Flexible and comfortable working rotational shifts
• Ability to work effectively in a fast-paced, international, multicultural team

No fees are charged at any stage of the recruitment process.