Italian Speaking Airline Support Agent (Relocation Bonus & Career Growth!)

CBTALENTS; Lampedusa e Linosa; On-site; EUR 21,000 - 29,000; Full time

Benefits offered by this job

KPI bonus up to €2,500 annually

Language allowance €3,000 annually

Gym packages

Job summary

CBTALENTS in Malta is seeking an Italian Speaking Airline Support Agent to join our on-site team. You will handle inquiries across phone, social media, chat, and email, delivering friendly, accurate solutions. A relocation bonus and career growth opportunities accompany this full-time role, with language allowances and KPI-based rewards.

The position requires Italian native fluency and English proficiency. Join a dynamic airline support team that values reliability, professionalism, and

Qualifications

• Native-level fluency in Italian and proficiency in English.
• Strong communication, writing, and listening skills.
• Previous customer care experience is essential.
• ECDL certificate preferred.

Responsibilities

• Assist customers with a wide range of airline-related queries.
• Provide solutions and support across multiple channels.
• Ensure high levels of customer satisfaction and professionalism.

Skills

Italian native fluency

English proficiency (B2)

Strong communication skills

Education

ECDL certificate preferred

Job description

Italian Speaking Airline Support Agent (Relocation Bonus & Career Growth!)

Job Openings Italian Speaking Airline Support Agent (Relocation Bonus & Career Growth!)

About the job Italian Speaking Airline Support Agent (Relocation Bonus & Career Growth!)

Location: Malta (On-Site)
Employment type: Full-time
Language Requirements: Italian C2 and English B2

Description:
Are you passionate about customer service and ready to elevate your career in the airline industry? We are looking for enthusiastic Italian Speaking Airline Support Agents to assist customers with queries about various airline services. You will be handling communications via phone, social media, chatbox, and emails.

Key Responsibilities:

• Assist customers with a wide range of airline-related queries.


• Provide solutions and support over multiple communication channels.


• Ensure high levels of customer satisfaction and professionalism.

Requirements:

• Native-level fluency in Italian and proficiency in English.


• Strong communication, writing, and listening skills.


• Previous customer care experience is essential.


• Computer literacy; possession of an ECDL certificate is preferred.


• Flexibility to work on a rotating schedule, Monday to Sunday.

Why You’ll Love It Here:

• Career progression and development opportunities.


• Gym packages, mobile schemes, and staff discounts.


• Monthly events, free on-site parking, and access to an in-house canteen.


• KPI bonus of up to €2,500 annually, based on performance.


• Language allowance of €3,000 annually for Italian speakers.

This is a great opportunity to be part of a dynamic team and grow your career in a stable, full-time role with excellent benefits!