Italian Speaking Airline Support Agent (Relocation Bonus & Career Growth!)

CBTALENTS; Erba; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

KPI bonus up to €2,500

Language allowance €3,000 annually

On-site parking

Canteen on site

Gym packages

Mobile schemes

Job summary

CBTALENTS is seeking Italian-speaking Airline Support Agents for an on-site role in Malta. You will handle queries across phone, social media, chat, and email, ensuring accurate information and friendly service.

Requirements include native Italian, fluent English, strong communication, and prior customer care experience. A relocation bonus, competitive benefits, and career growth await committed professionals.

Qualifications

• Native-level fluency in Italian and professional English.
• Strong communication, writing and listening skills.
• Previous customer care experience essential.

Responsibilities

• Assist customers with a wide range of airline-related queries.
• Provide solutions and support across multiple channels (phone, chat, email, social).
• Maintain high levels of customer satisfaction and professionalism.

Skills

Italian language

English language

Customer service

Education

ECDL certificate

Job description

Italian Speaking Airline Support Agent (Relocation Bonus & Career Growth!)

Job Openings Italian Speaking Airline Support Agent (Relocation Bonus & Career Growth!)

About the job Italian Speaking Airline Support Agent (Relocation Bonus & Career Growth!)

Location: Malta (On-Site)
Employment type: Full-time
Language Requirements: Italian C2 and English B2

Description:
Are you passionate about customer service and ready to elevate your career in the airline industry? We are looking for enthusiastic Italian Speaking Airline Support Agents to assist customers with queries about various airline services. You will be handling communications via phone, social media, chatbox, and emails.

Key Responsibilities:

• Assist customers with a wide range of airline-related queries.


• Provide solutions and support over multiple communication channels.


• Ensure high levels of customer satisfaction and professionalism.

Requirements:

• Native-level fluency in Italian and proficiency in English.


• Strong communication, writing, and listening skills.


• Previous customer care experience is essential.


• Computer literacy; possession of an ECDL certificate is preferred.


• Flexibility to work on a rotating schedule, Monday to Sunday.

Why You’ll Love It Here:

• Career progression and development opportunities.


• Gym packages, mobile schemes, and staff discounts.


• Monthly events, free on-site parking, and access to an in-house canteen.


• KPI bonus of up to €2,500 annually, based on performance.


• Language allowance of €3,000 annually for Italian speakers.

This is a great opportunity to be part of a dynamic team and grow your career in a stable, full-time role with excellent benefits!