Italian Speaking Airline Support Agent (Relocation Bonus & Career Growth!)

CBTALENTS; La Maddalena, Genova; Vor Ort; EUR 24.000 - 32.000; Vollzeit

Benefits dieser Stelle

Relocation bonus

KPI bonus €2,500

Language allowance €3,000 annually

Gym packages

Mobile schemes

Staff discounts

Free on-site parking

Canteen access

Zusammenfassung

CBTALENTS is seeking an Italian Speaking Airline Support Agent for a full-time, on-site role in Malta. You will handle queries across phone, chat, social media, and email, delivering high-quality customer service with professionalism.

The ideal candidate is a native Italian speaker with English at least B2, strong communication skills, and prior customer care experience. A relocation bonus and career growth opportunities await.

Qualifikationen

• Native-level fluency in Italian and proficiency in English.
• At least 1 year of customer care experience.
• Strong written and verbal communication skills.
• Computer literacy; ECDL certificate preferred.

Aufgaben

• Assist customers with a wide range of airline-related queries.
• Provide solutions and support across multiple channels (phone, chat, social, email).
• Maintain high levels of customer satisfaction and professionalism.

Kenntnisse

Fluency in Italian

English proficiency

Customer service experience

Strong communication skills

ECDL certificate preferred

Jobbeschreibung

Italian Speaking Airline Support Agent (Relocation Bonus & Career Growth!)

La Maddalena, Metropolitan City of Genoa, Italy

Job Openings Italian Speaking Airline Support Agent (Relocation Bonus & Career Growth!)

About the job Italian Speaking Airline Support Agent (Relocation Bonus & Career Growth!)

Location: Malta (On-Site)
Employment type: Full-time
Language Requirements: Italian C2 and English B2

Description:
Are you passionate about customer service and ready to elevate your career in the airline industry? We are looking for enthusiastic Italian Speaking Airline Support Agents to assist customers with queries about various airline services. You will be handling communications via phone, social media, chatbox, and emails.

Key Responsibilities:

• Assist customers with a wide range of airline-related queries.
• Provide solutions and support over multiple communication channels.
• Ensure high levels of customer satisfaction and professionalism.

Requirements:

• Native-level fluency in Italian and proficiency in English.
• Strong communication, writing, and listening skills.
• Previous customer care experience is essential.
• Computer literacy; possession of an ECDL certificate is preferred.
• Flexibility to work on a rotating schedule, Monday to Sunday.

Why You’ll Love It Here:

• Career progression and development opportunities.
• Gym packages, mobile schemes, and staff discounts.
• Monthly events, free on-site parking, and access to an in-house canteen.
• KPI bonus of up to €2,500 annually, based on performance.
• Language allowance of €3,000 annually for Italian speakers.

This is a great opportunity to be part of a dynamic team and grow your career in a stable, full-time role with excellent benefits!