Italian Reservation Agent in Malta! (Relocation Support)

Cross Border Talents; Roma; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Full Training

Health Insurance

Career Progression

Mobile Schemes

Gym Packages

In-House Canteen

Monthly Events

Free On-Site Parking

Staff Discounts

Rotational Shifts

Annual Bonus

Job summary

Cross Border Talents is hiring a Reservations Agent to join our team in Malta. You will handle customer inquiries, manage reservations, and ensure a smooth booking experience for all clients.

The ideal candidate is fluent in Italian and English at C1 level, with a customer-focused mindset, and the ability to collaborate with internal teams to provide accurate information on services and promotions.

Qualifications

• Fluent in Italian (C1) and English (C1).
• Experience in customer service is a plus.

Responsibilities

• Handle customer inquiries and reservations, ensuring a smooth booking experience.
• Assist with booking modifications, cancellations, and general inquiries.
• Provide accurate information on services, promotions, and availability.
• Collaborate with other teams to ensure seamless customer experiences.

Skills

Italian (C1)

English (C1)

Job description

Join Our Team as a Reservations Agent in Malta Italian & English (C1)

Are you fluent in Italian (C1) and English (C1) and passionate about providing outstanding customer service? We are looking for a Reservations Agent to join our dynamic team in Malta. This is an exciting opportunity to work in one of the most beautiful Mediterranean locations while enjoying a supportive work environment and excellent benefits.

Why Malta?

Malta combines stunning scenery with a thriving work environment. Known for its rich history, clear blue waters, and vibrant social life, Malta offers a unique lifestyle where you can enjoy both work and leisure. Whether you're interested in exploring historical sites, enjoying beach life, or experiencing world-class dining, Malta has something for everyone.

Key Responsibilities

• Handle customer inquiries and reservations, ensuring a smooth booking experience.
• Assist with booking modifications, cancellations, and general inquiries.
• Provide accurate information on services, promotions, and availability.
• Collaborate with other teams to ensure seamless customer experiences.

What We Offer

• Full Training to ensure you are well-prepared and confident in your role.
• Health Insurance to keep you and your loved ones covered.
• Career Progression Opportunities to help you grow within the company.
• Mobile Schemes to keep you connected and efficient.
• Gym Packages to support your well-being and fitness.
• In-House Canteen serving a variety of healthy food options to keep you energized.
• Monthly Events to build team spirit and a fun workplace culture.
• Free On-Site Parking for your convenience.
• Staff Discounts in over 50 businesses to help you save.
• Rotational Shifts for flexibility in your work schedule.
• Attractive Basic Salary plus an Annual Bonus to reward your hard work.

Relocation Support

We offer relocation assistance to ensure your transition to Malta is as smooth as possible.