Italian Customer Specialist — Elevate Travel Support

Cross Border Talents; Napoli; In loco; EUR 26.000 - 38.000; Tempo pieno

Vantaggi offerti da questo lavoro

Meal allowance

Health insurance

Life insurance

Relocation package

Onsite work

Descrizione del lavoro

Cross Border Talents is seeking a Customer Specialist to join our international team and deliver top-tier support across phone, email, and chat channels. You will resolve inquiries, assist with orders, and ensure a positive customer journey from start to finish.

Fluency in Italian and English, strong communication, and a proactive mindset are essential. The role includes a competitive salary, meal allowance, health and life insurance, relocation assistance, and onsite work opportunities.

Competenze

• Fluent in Italian (C1/C2) and English (B2).
• EU citizenship or valid Portuguese residency card.

Mansioni

• Provide friendly and professional customer support through phone, email, chat, and other channels.
• Assist customers with inquiries, orders, accounts, payments, products, and services.
• Understand customer needs and provide accurate, clear information.

Conoscenze

Bilingual Italian/English

Analytical skills

Creative thinking

Communication skills

Descrizione del lavoro

Cross Border Talents is seeking a Customer Specialist to join our international team and deliver top-tier support across phone, email, and chat channels. You will resolve inquiries, assist with orders, and ensure a positive customer journey from start to finish.

Fluency in Italian and English, strong communication, and a proactive mindset are essential. The role includes a competitive salary, meal allowance, health and life insurance, relocation assistance, and onsite work opportunities.