Italian Customer Care Specialist – Lisbon Relocation

CBTALENTS; Lampedusa e Linosa; In loco; EUR 28.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Holiday and Christmas bonuses

Private health insurance

Meal allowances

Descrizione del lavoro

CBTALENTS is seeking an Italian Customer Service Representative based in Lisbon to support clients with inquiries about a medical device. The role is on-site, full-time, and includes relocation assistance with furnished accommodation and on-the-ground support to settle in Lisbon.

You will handle inquiries by phone and email in Italian, troubleshoot issues, assist with documentation and orders, and ensure a positive customer experience through professional communication and timely responses.

Competenze

• Fluent in Italian (C2) and English (B2).
• Experience in customer service for medical devices or related field preferred.

Mansioni

• Provide expert support to Italian-speaking customers by phone and email.
• Troubleshoot technical issues and offer timely solutions.
• Assist clients with documentation, order entries, and product shipments.
• Maintain professionalism and ensure a high-quality customer experience.

Conoscenze

Customer service

Italian language

Communication

Troubleshooting

Descrizione del lavoro

CBTALENTS is seeking an Italian Customer Service Representative based in Lisbon to support clients with inquiries about a medical device. The role is on-site, full-time, and includes relocation assistance with furnished accommodation and on-the-ground support to settle in Lisbon.

You will handle inquiries by phone and email in Italian, troubleshoot issues, assist with documentation and orders, and ensure a positive customer experience through professional communication and timely responses.