Italian Medical Device Support Specialist — Lisbon

CBTALENTS; Pisa; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Relocation support

Private health insurance

Meal allowances

Holiday bonuses

Job summary

CBTALENTS is seeking a Customer Service Representative for the Italian market to assist clients with inquiries related to a medical device. This full-time role is based in Lisbon and offers relocation support.

You will handle Italian-speaking customer contacts by phone and email, troubleshoot issues, manage documentation and orders, and ensure a high-quality customer experience through professionalism and empathy.

Qualifications

• Providing expert support to Italian-speaking customers via phone and email.
• Troubleshooting technical issues and offering empathetic, timely solutions.
• Assisting clients with documentation, order entries, and product shipments.
• Ensuring an excellent customer experience through professionalism and attention to detail.

Responsibilities

• Providing expert support to Italian-speaking customers via phone and email.
• Troubleshooting technical issues and offering empathetic, timely solutions.
• Assisting clients with documentation, order entries, and product shipments.
• Ensuring an excellent customer experience through professionalism and attention to detail.

Job description

CBTALENTS is seeking a Customer Service Representative for the Italian market to assist clients with inquiries related to a medical device. This full-time role is based in Lisbon and offers relocation support.

You will handle Italian-speaking customer contacts by phone and email, troubleshoot issues, manage documentation and orders, and ensure a high-quality customer experience through professionalism and empathy.