Italian Customer Care Specialist — Lisbon Relocation

CBTALENTS; Firenze; Vor Ort; EUR 17.000 - 26.000; Vollzeit

Benefits dieser Stelle

Private health insurance

Meal allowances

Holiday & Christmas bonuses

Zusammenfassung

CBTALENTS is hiring an Italian-speaking Customer Service Representative to support relocation for customers in the Lisbon area. You will be the main point of contact for inquiries, guiding clients through documentation, orders and shipments while delivering empathetic, professional service.

In this role you will work full-time on-site in Lisbon, receive comprehensive training, and enjoy benefits including holiday bonuses, private health insurance and meal allowances as part of a supportive

Qualifikationen

• Fluency in Italian at C2 level and English at B2 level is required.
• Customer service mindset with strong communication skills.
• Ability to handle inquiries via multiple channels (phone and email).

Aufgaben

• Provide expert support to Italian-speaking customers via phone and email.
• Troubleshoot technical issues and offer timely, empathetic solutions.
• Assist clients with documentation, order entries and product shipments.
• Maintain professionalism and attention to detail to ensure excellent service.

Kenntnisse

Italian language (C2)

English language (B2)

Jobbeschreibung

CBTALENTS is hiring an Italian-speaking Customer Service Representative to support relocation for customers in the Lisbon area. You will be the main point of contact for inquiries, guiding clients through documentation, orders and shipments while delivering empathetic, professional service.

In this role you will work full-time on-site in Lisbon, receive comprehensive training, and enjoy benefits including holiday bonuses, private health insurance and meal allowances as part of a supportive