Italian Customer Service Specialist — Relocation & Growth in Lisbon

CBTALENTS; Sardegna; On-site; EUR 21,000 - 28,000; Full time

Benefits offered by this job

Holiday and Christmas bonuses

Private health insurance

Meal allowances

Job summary

CBTALENTS is seeking an Italian-speaking Customer Service Representative in Lisbon to support clients with inquiries regarding a medical device. You will handle phone and email communications, resolve issues, and help with documentation, orders and shipments.

This role is full-time, on-site, with relocation support and training provided. Includes a Portuguese employment contract, holiday/Christmas bonuses, private health insurance, and meal allowances.

Qualifications

• Italian language proficiency (C2) and English (B2).
• Experience in customer service or support roles is preferred.

Responsibilities

• Provide expert support to Italian-speaking customers via phone and email.
• Troubleshoot technical issues and offer timely solutions.
• Assist clients with documentation, order entries and product shipments.
• Maintain a high standard of professionalism and attention to detail to ensure a positive customer experience.

Skills

Italian language

Customer service

Communication

Job description

CBTALENTS is seeking an Italian-speaking Customer Service Representative in Lisbon to support clients with inquiries regarding a medical device. You will handle phone and email communications, resolve issues, and help with documentation, orders and shipments.

This role is full-time, on-site, with relocation support and training provided. Includes a Portuguese employment contract, holiday/Christmas bonuses, private health insurance, and meal allowances.