IT Network & Unified Communications Lead (Contract)

WFP - World Food Programme

Roma

In loco

EUR 60.000 - 100.000

Part-time

5 giorni fa

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Descrizione del lavoro

World Food Programme (WFP) in Rome, Italy, seeks an IT Network Consultant to support global network, voice and video collaboration services. You will lead enterprise networking design, secure voice, and modern Unified Communications transitions across HQ, field and cloud environments.

The role requires 6+ years of relevant experience, strong knowledge of routing, VPN, QoS, SD-WAN, SIP/SBC, and Microsoft Teams Rooms. Certifications such as CCNP Enterprise and Teams Admin are desirable.

Competenze

Degree in Information Technology, Information Systems, Computer Science, Telecommunications, Engineering, or related fields.
Relevant certifications such as Cisco CCNP Enterprise, Microsoft 365 Certified: Teams Administrator Associate, Fortinet NSE/FortiGate Administrator, ITIL 4 Foundation or equivalent.
Minimum of 6 years of relevant work experience in enterprise networking, unified communications, voice, video conferencing and collaboration services.

Mansioni

Design, implement and maintain resilient WFP enterprise network connectivity.
Optimize network performance across HQ, field and cloud-connected environments.
Provide senior network guidance to support prevention and mitigation of security threats.
Maintain guidance, SOPs, standards and roadmaps for LAN, WAN, wireless, satellite, SD-WAN and collaboration technologies.
Provide expertise on routing, VPN, QoS, SD-WAN, cloud connectivity and provider integration.
Review and implement QoS to improve critical business, voice and collaboration services.
Integrate telemetry, traffic analytics and monitoring data to support capacity planning.
Analyse service data and technology trends to improve resiliency and bandwidth planning.
Support transition from legacy PBX and voice infrastructure to modern Unified Communications services.
Act as technical lead and subject matter expert for enterprise video conferencing services, including Microsoft Teams Rooms, webcast platforms, and collaboration endpoints.
Provide architectural guidance for SIP, SBC, Microsoft Teams Phone, Direct Routing and collaboration platforms.
Work with TECM teams on service improvement, proof-of-concepts and rollout activities.
Act as technical focal point for network, telecommunications, voice and video collaboration vendors.
Support vendor management, service reviews and technical governance.
Produce documentation for implementation, topology, standards, operations and troubleshooting.
Support remote offices through field missions when required.
Occasionally be available and/or on-call outside regular working hours.
Be physically present at HQ when required for on-site support.
Perform any other duties as required.