IT Network Consultant

WFP - World Food Programme; Roma; In loco; EUR 60.000 - 100.000; Part-time

Descrizione del lavoro

World Food Programme (WFP) in Rome, Italy, seeks an IT Network Consultant to support global network, voice and video collaboration services. You will lead enterprise networking design, secure voice, and modern Unified Communications transitions across HQ, field and cloud environments.

The role requires 6+ years of relevant experience, strong knowledge of routing, VPN, QoS, SD-WAN, SIP/SBC, and Microsoft Teams Rooms. Certifications such as CCNP Enterprise and Teams Admin are desirable.

Competenze

• Degree in Information Technology, Information Systems, Computer Science, Telecommunications, Engineering, or related fields.
• Relevant certifications such as Cisco CCNP Enterprise, Microsoft 365 Certified: Teams Administrator Associate, Fortinet NSE/FortiGate Administrator, ITIL 4 Foundation or equivalent.
• Minimum of 6 years of relevant work experience in enterprise networking, unified communications, voice, video conferencing and collaboration services.

Mansioni

• Design, implement and maintain resilient WFP enterprise network connectivity.
• Optimize network performance across HQ, field and cloud-connected environments.
• Provide senior network guidance to support prevention and mitigation of security threats.
• Maintain guidance, SOPs, standards and roadmaps for LAN, WAN, wireless, satellite, SD-WAN and collaboration technologies.
• Provide expertise on routing, VPN, QoS, SD-WAN, cloud connectivity and provider integration.
• Review and implement QoS to improve critical business, voice and collaboration services.
• Integrate telemetry, traffic analytics and monitoring data to support capacity planning.
• Analyse service data and technology trends to improve resiliency and bandwidth planning.
• Support transition from legacy PBX and voice infrastructure to modern Unified Communications services.
• Act as technical lead and subject matter expert for enterprise video conferencing services, including Microsoft Teams Rooms, webcast platforms, and collaboration endpoints.
• Provide architectural guidance for SIP, SBC, Microsoft Teams Phone, Direct Routing and collaboration platforms.
• Work with TECM teams on service improvement, proof-of-concepts and rollout activities.
• Act as technical focal point for network, telecommunications, voice and video collaboration vendors.
• Support vendor management, service reviews and technical governance.
• Produce documentation for implementation, topology, standards, operations and troubleshooting.
• Support remote offices through field missions when required.
• Occasionally be available and/or on-call outside regular working hours.
• Be physically present at HQ when required for on-site support.
• Perform any other duties as required.

Conoscenze

Enterprise networking

Unified communications

Video conferencing

SIP/SBC

MS Teams

Cloud networking

Network monitoring

QoS

VPN

Vendor governance

Formazione

Degree in IT/CS/Telecommunications/Engineering

Strumenti

Cisco

Microsoft Teams

Fortinet FortiGate

ITIL 4 Foundation

Descrizione del lavoro

DEADLINE FOR APPLICATIONS 27 September 2026-23:59-GMT+01:00 Central European Time (Rome) WFP celebrates and embraces diversity.

It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? WFP is a 2020 Nobel Peace Prize Laureate. WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities. A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

JOB TITLE: IT Network Consultant

TYPE OF CONTRACT: Consultant level 2

UNIT/DIVISION: TECM

DUTY STATION (City, Country): Rome, Italy

DURATION: 11 months

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

Under the direct supervision of the Team Leader for Network operations and the general supervision of the Head of Unit, the Consultant will support WFP's global network, voice and video collaboration services. The Consultant will provide senior expertise in enterprise networking, unified communications, secure voice, cloud-connected collaboration platforms and managed connectivity services. The role will support the transition away from legacy PBX infrastructure toward modern Unified Communications services and act as technical lead and subject matter expert for enterprise video conferencing services.

ACCOUNTABILITIES/RESPONSIBILITIES

• Design, implement and maintain resilient WFP enterprise network connectivity.
• Optimize network performance across HQ, field and cloud-connected environments.
• Provide senior network guidance to support prevention and mitigation of security threats.
• Maintain guidance, SOPs, standards and roadmaps for LAN, WAN, wireless, satellite, SD-WAN and collaboration technologies.
• Provide expertise on routing, VPN, QoS, SD-WAN, cloud connectivity and provider integration.
• Review and implement QoS to improve critical business, voice and collaboration services.
• Integrate telemetry, traffic analytics and monitoring data to support capacity planning.
• Analyse service data and technology trends to improve resiliency and bandwidth planning.
• Support transition from legacy PBX and voice infrastructure to modern Unified Communications services.
• Act as technical lead and subject matter expert for enterprise video conferencing services, including Microsoft Teams Rooms, webcast platforms, and collaboration endpoints.
• Provide architectural guidance for SIP, SBC, Microsoft Teams Phone, Direct Routing and collaboration platforms.
• Work with TECM teams on service improvement, proof-of-concepts and rollout activities.
• Act as technical focal point for network, telecommunications, voice and video collaboration vendors.
• Support vendor management, service reviews and technical governance.
• Produce documentation for implementation, topology, standards, operations and troubleshooting.
• Support remote offices through field missions when required.
• Occasionally be available and/or on-call outside regular working hours.
• Be physically present at HQ when required for on-site support.
• Perform any other duties as required.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education: Degree in Information Technology, Information Systems, Computer Science, Telecommunications, Engineering, or related fields.

Relevant certifications are desirable, such as Cisco CCNP Enterprise, Microsoft 365 Certified: Teams Administrator Associate, Fortinet NSE/FortiGate Administrator, ITIL 4 Foundation or equivalent.

Experience: A minimum of 6 years of relevant work experience in enterprise networking, unified communications, voice, video conferencing and collaboration services.

Knowledge & Skills: Strong interpersonal skills Network planning, implementation and troubleshooting for LAN, WAN, SD-WAN, wireless and cloud-connected environments. Routing, switching, segmentation, QoS and capacity planning. VPN, secure remote connectivity, firewalls and zero-trust principles. Network monitoring, telemetry, observability and performance analytics. SIP, SBC, Direct Routing, Microsoft Teams Phone and Unified Communications technologies. Microsoft Teams Rooms, webcast services and enterprise video conferencing platforms. Cloud networking, hybrid connectivity and service integration. Vendor, service-provider and technical governance management. Technical documentation, resiliency and operational readiness.

Languages: Fluency in oral and written English with an intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP’s working languages) is desirable.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission. Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: [e-mail]

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.