Implementation Consultant, Enterprise | French speaker

Deel; Varese; On-site; EUR 45,000 - 70,000; Full time

Benefits offered by this job

Stock grant opportunities

Flexible working office membership (IW

Job summary

Deel is seeking an experienced Implementation Consultant to onboard clients and drive successful deployments of our platform. You will guide configurations, integrations, and testing, while partnering with Sales, Customer Success, and Product to ensure smooth handoffs and scalable delivery.

You will lead project plans, timelines, and documentation, and provide training and support to clients on Deel’s platform. Travel for on-site implementations may be required as needed.

Qualifications

• 3+ years in implementation consulting, project management, or similar.
• Strong SaaS, global payroll, or HRIS experience and client leadership.
• Experience guiding clients through implementation and delivery.
• Excellent timeline prioritization and problem solving.

Responsibilities

• Lead client onboarding and implementation projects for Deel’s platform.
• Collaborate with clients to capture requirements and configure solutions.
• Provide product expertise during implementation including setup, integrations, and testing.
• Coordinate with Sales, Customer Success, and Product for seamless handoff.
• Develop and maintain project plans, timelines, and documentation.
• Provide training and support to clients on using Deel’s platform.
• Troubleshoot issues during implementation.
• Identify process improvements to boost efficiency.
• Capture client feedback for product improvements.
• Manage multiple client implementations with high customer satisfaction.

Skills

SaaS platforms

Global payroll

HRIS systems

Project management

Client relations

Travel willingness

Communication

CRM tools

Cross-functional teamwork

Independent work

Problem solving

Education

Bachelor's degree in Business, Information Systems, or related field

Tools

Salesforce

Asana

Jira

Job description

Overview

In this role you onboard and enable clients to adopt Deel’s platform, guiding them through configuration, integrations, and implementation. You’ll partner with cross-functional teams to ensure a smooth transition and successful delivery, impacting client success and Deel’s growth in new markets. You will blend technical know-how with a strong customer focus to enable compliant global payroll and HRIS usage. This is a chance to shape implementations at scale within a fast‑growing SaaS company.

Retribuzione / Benefits

• Stock grant opportunities
• Flexible working office membership (IWG)
• Total rewards programs
• Healthcare and benefits
• Inclusion and equal opportunity
• Competitive pay aligned to local currency

Responsabilità

• Lead client onboarding and implementation projects for Deel’s platform
• Collaborate with clients to capture requirements and configure solutions
• Provide product expertise during implementation including setup, integrations, and testing
• Coordinate with Sales, Customer Success, and Product for seamless handoff
• Develop and maintain project plans, timelines, and documentation
• Provide training and support to clients on using Deel’s platform
• Troubleshoot issues during implementation
• Identify process improvements to boost efficiency
• Capture client feedback for product improvements
• Manage multiple client implementations with high customer satisfaction

Requisiti fondamentali

• 3+ years in implementation consulting, project management, or similar
• Strong understanding of SaaS platforms, global payroll, or HRIS systems
• Experience managing client relationships through implementation
• Excellent project management with timelines and priorities
• Strong problem-solving and troubleshooting
• Clear communication with both technical and non-technical audiences
• Experience with CRM tools (Salesforce) and project management software (Asana, Jira)
• Ability to work independently and in cross-functional teams
• Willingness to travel for client meetings or on-site implementations
• Bachelor's degree in Business, Information Systems, or related field

• strong communication and interpersonal skills
• customer-focused mindset
• ability to work cross-functionally
• SaaS platforms
• global payroll
• HRIS systems