Housekeeping Supervisor

Soho House via Caterer.com

Roma

In loco

EUR 23.000 - 29.000

Tempo pieno

14 giorni+

Una candidatura completa in un minuto

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Supera i filtri ATS

Vantaggi offerti da questo lavoro

RAL: € 26.000,00

40 ore settimanali

Soho Friends Membership

Staff Canteen

Monthly Staff Screenings & Staff Gym

50% Discount on Cowshed Spa

50% F&B Discount

Global Benefits: Any Bedroom, Any Home

50% Discount Public Restaurants

Birthday Gift: 1 day OFF+Voucher

House Hero and Introduce a Star

Corporate Benefits (access discounts平台

Descrizione del lavoro

Soho House Rome is seeking a skilled Housekeeping Supervisor with at least 3 years in a busy, high-profile hotel. You will lead the housekeeping team to ensure spotless rooms and public areas and deliver first-class service to our members.

You will assign sections, mentor staff, and coordinate with Maintenance, Front Office and Laundry. Fluent English, strong attention to detail, and a hands-on approach are essential.

Competenze

Up to 3–5 years of housekeeping experience.
Excellent interpersonal skills and relationship-building.
Strong attention to detail and customer service.
Fluent in English.
Organised and reliable; able to work with a diverse team.

Mansioni

Assign housekeeping sections and prepare daily worksheets.
Support annual and mid-year performance reviews.
Supervise daily shifts and ensure policy compliance.
Hands-on service of rooms or public areas as required.
Coordinate with Maintenance, Front Office and Laundry.
Train, schedule, coach and motivate staff.
Inspect fixtures and appliances and recommend actions.

Conoscenze

Housekeeping experience

English fluency

Interpersonal skills

Attention to detail

Customer service

Teamwork

Descrizione del lavoro

Housekeeping Supervisor

We are seeking a skilled and passionate Housekeeping Supervisor to join the team. You’ll have at least 3 year of experience in busy, high profile hotel operations and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success. As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.

Responsibilities

We are seeking an experienced Housekeeping Supervisor to join our team at Soho House Rome. We are looking for a passionate and experienced Housekeeping Supervisor to work with our fantastic Housekeeping team. As Housekeeping Supervisor, you’ll lead the housekeeping team ensuring they comply with high standards of cleanliness and sanitation protocol within the rooms and public areas.

Main Duties…

To assign Housekeeping Attendants sections and prepare daily work sheets;
To support the completion of all annual and mid-year team performance reviews;
To assist in the selection process for new team members when necessary;
To supervise daily Housekeeping shift operations and ensure compliance with all housekeeping policies, standards and procedures;
To, when necessary, be “hands-on” and service rooms or public areas and cover the evening housekeeper shift as required;
To check accommodation and public areas daily, to ensure cleanliness is of the required standard;
To ensure the department has proper supplies, equipment and uniform;
To act as a liaison to coordinate the efforts of Housekeeping, Maintenance, Front Office and Laundry;
Training, scheduling, evaluating, disciplining, motivating and coaching employees;
To regularly inspect all fixtures, fittings and appliances ensuring they are of the required standard and recommend any actions to be taken.

What we are looking for…

Up to 3-5 years’ experience in housekeeping
Excellent interpersonal skills and ability to build relationships (internal and external)
Strong attention to details
Excellent customer service
Fluent in English
Organised and reliable
Ability to work and maximize relationships within a diverse team

Benefits: