Housekeeping Attendant

Hosco.com; Capri; On-site; EUR 25,000 - 36,000; Full time

Job summary

Hosco.com in Capri, Italy seeks a detail‑oriented Housekeeping Attendant to clean, service, and present guestrooms and suites to the highest standards of hygiene, comfort, safety, and visual appeal.

You will collaborate with Housekeeping, Front Office, Maintenance, Laundry, and Food & Beverage to anticipate guest needs, respect privacy, and respond promptly to requests, ensuring an immaculate and welcoming environment for every arrival, stayover, and turndown.

Responsibilities

• Clean, service, and prepare assigned guestrooms and suites for arrivals, departures, stayovers, and turndown in accordance with hotel procedures and presentation standards.
• Make beds and replace bedlinen, towels, bathrobes, and other textiles using the required methods and quality standards.
• Clean and sanitise bathrooms thoroughly, including showers, baths, toilets, basins, mirrors, fixtures, floors, and amenities.
• Dust, polish, vacuum, mop, and spot-clean furniture, floors, carpets, glass, decorative objects, wardrobes, and other room surfaces with care.
• Replenish toiletries, guest supplies, stationery, refreshments, linen, and other amenities accurately and according to established par levels and room setup guides.
• Inspect each room carefully before release, correcting presentation details and ensuring that it is clean, complete, comfortable, and ready for the guest.
• Respect guest privacy and personal belongings at all times, following room-entry, confidentiality, key-control, and do-not-disturb procedures.
• Respond politely and promptly to guest requests for additional supplies or services, providing assistance directly or coordinating with the appropriate department.
• Report maintenance defects, damaged or missing items, safety concerns, unusual conditions, and room-status discrepancies promptly to the appropriate colleague.
• Identify, secure, and hand over lost-and-found items immediately in accordance with hotel procedures.
• Maintain the housekeeping equipment, linen, and supply areas in a clean, organised, fully stocked, and secure condition.
• Use cleaning products, equipment, signage, and personal protective equipment safely and responsibly, following hygiene, sustainability, and workplace safety procedures.
• Support deep-cleanings schedules, special room setups, seasonal projects, and other housekeeping duties when requested.

Job description

ABOUTTHEROLE

TheHousekeepingAttendantisresponsibleforcleaning,servicing,andpresentingguestroomsandsuitestothehigheststandardsofhygiene,comfort,safety,andvisualdetail,inlinewiththeJKPlacephilosophyandluxuryhospitalitystandards.

Throughdiscreet,attentive,andmeticulouscare,theHousekeepingAttendantcreatesanimmaculateandwelcomingenvironmentforeveryarrival,stayover,andturndown.WorkingcloselywithHousekeepingcolleagues,FrontOffice,Maintenance,Laundry,FoodandBeverage,andotherdepartments,thisroleanticipatesguestneeds,protectsprivacy,andrespondspromptlytooperationalprioritieswhileminimisingdisruption.

KEYRESPONSIBILITIES

• Clean,service,andprepareassignedguestroomsandsuitesforarrivals,departures,stayovers,andturndowninaccordancewithhotelproceduresandpresentationstandards.
• Makebedsandreplacebedlinen,towels,bathrobes,andothertextilesusingtherequiredmethodsandqualitystandards.
• Cleanandsanitisebathroomsthoroughly,includingshowers,baths,toilets,basins,mirrors,fixtures,floors,andamenities.
• Dust,polish,vacuum,mop,andspot-cleanfurniture,floors,carpets,glass,decorativeobjects,wardrobes,andotherroomsurfaceswithcare.
• Replenishtoiletries,guestsupplies,stationery,refreshments,linen,andotheramenitiesaccuratelyandaccordingtoestablishedparlevelsandroomsetupguides.
• Inspecteachroomcarefullybeforerelease,correctingpresentationdetailsandensuringthatitisclean,complete,comfortable,andreadyfortheguest.
• Respectguestprivacyandpersonalbelongingsatalltimes,followingroom-entry,confidentiality,key-control,anddo-not-disturbprocedures.
• Respondpolitelyandpromptlytoguestrequestsforadditionalsuppliesorservices,providingassistancedirectlyorcoordinatingwiththeappropriatedepartment.
• Reportmaintenancedefects,damagedormissingitems,safetyconcerns,unusualconditions,androom-statusdiscrepanciespromptlytotheappropriatecolleague.
• Identify,secure,andhandoverlost-and-founditemsimmediatelyinaccordancewithhotelprocedures.
• Maintainthehousekeepingequipment,linen,andsupplyareasinaclean,organised,fullystocked,andsecurecondition.
• Usecleaningproducts,equipment,signage,andpersonalprotectiveequipmentsafelyandresponsibly,followinghygiene,sustainability,andworkplacesafetyprocedures.
• Supportdeep-cleaningschedules,specialroomsetups,seasonalprojects,andotherhousekeepingdutieswhenrequested.