Pool Attendant

Hosco.com; Capri; In loco; EUR 25.000 - 38.000; Tempo pieno

Descrizione del lavoro

J.K.Place Capri is seeking a Pool Attendant to join its Food & Beverage and Guest Experience team on Capri, Italy. You will welcome guests, maintain pool area, assist with F&B service, and ensure a luxurious, discreet guest experience throughout their stay.

Reporting to the Restaurant Manager and Pool Supervisor, you will help maintain presentation, comfort, and atmosphere while anticipating guest needs with warmth and professionalism.

Competenze

• Genuine passion for hospitality and warm, professional demeanor.
• Strong interpersonal skills and proactive guest service approach.
• Attention to detail and commitment to luxury standards.

Mansioni

• Welcomes guests to the pool area in a warm, professional and personalized manner.
• Prepares and maintains pool loungers, umbrellas, towels, and guest amenities according to standards.
• Ensures the pool area remains clean, organized, and impeccably presented at all times.
• Anticipates guest needs and provides personalized assistance and recommendations.
• Supports Food & Beverage service within the pool area by assisting with delivery of food, beverages, and special requests.
• Maintains knowledge of hotel facilities, services, and daily activities to confidently assist guests.
• Monitors guest comfort and addresses requests or concerns promptly and discreetly.
• Coordinates with Restaurant, Housekeeping, Front Office, and Maintenance for seamless service delivery.
• Assists in monitoring pool supplies and guest amenities and reports replenishment needs.
• Ensures all pool equipment and amenities are properly arranged, maintained, and stored.
• Supports supervision of service operations in the pool area to maintain safety and presentation.
• Monitors daily condition of pool facilities and water quality per regulations and procedures.
• Performs routine water quality checks and reports irregularities to appropriate departments.
• Has working knowledge of pool filtration, circulation, dosing, and water treatments.
• Coordinates with Engineering and Maintenance to keep pool equipment functioning.

Descrizione del lavoro

ABOUTTHEROLE

J.K.PlaceCapriisseekingapassionate,attentive,andservice-orientedPoolAttendanttojoinitsFood&BeverageandGuestExperienceteam.

ReportingdirectlytotheRestaurantManagerandPoolSupervisor,thisroleisresponsibleforensuringanexceptionalguestexperiencewithinthepoolareabydeliveringattentive,personalized,anddiscreetserviceinlinewithJ.K.Placeluxurystandards.ThePoolAttendantplaysakeyroleinmaintainingthepresentation,comfort,andatmosphereofthepoolenvironmentwhileanticipatingguestneedsandcreatingmemorablemomentsthroughouttheirstay.

Theidealcandidatepossessesagenuinepassionforhospitality,stronginterpersonalskills,andaproactiveapproachtoguestservice,consistentlydemonstratingwarmth,professionalism,andattentiontodetail.

KEYRESPONSIBILITIES

• Welcomegueststothepoolareainawarm,professional,andpersonalizedmanner,ensuringtheyfeelcomfortableandcaredforthroughouttheirexperience.
• Prepareandmaintainpoolloungers,umbrellas,towels,andguestamenitiesinaccordancewithJ.K.Placestandards.
• Ensurethepoolarearemainsclean,organized,andimpeccablypresentedatalltimes.
• Proactivelyanticipateguestneedsandprovidepersonalizedassistanceandrecommendationswheneverappropriate.
• SupportFood&Beverageservicewithinthepoolareabyassistingwiththedeliveryoffood,beverages,andspecialguestrequests.
• Maintainathoroughknowledgeofhotelfacilities,services,dailyactivities,andmenustoconfidentlyassistguests.
• Monitorguestcomfortandpromptlyaddressrequests,concerns,orserviceopportunitiesinaprofessionalanddiscreetmanner.
• CoordinatecloselywiththeRestaurant,Housekeeping,FrontOffice,andMaintenanceteamstoensureseamlessservicedelivery.
• Assistinmonitoringpoolsuppliesandguestamenities,reportingreplenishmentneedswhennecessary.
• Ensureallpoolequipmentandguestamenitiesareproperlyarranged,maintained,andstored.
• SupportthesupervisionofserviceoperationswithinthePoolarea,ensuringguestsafety,servicestandards,andoverallpresentationaremaintainedatalltimes.
• Monitorthedailyconditionofswimmingpoolfacilities,ensuringwaterqualitystandardsareconsistentlymetinaccordancewithlocalregulationsandcompanyprocedures.
• Performandrecordroutinewaterqualitychecks,includingmonitoringandmaintainingproperchemicalbalancelevelssuchaspH,chlorine,alkalinity,andotherrequiredparameters.
• Possessaworkingknowledgeofpoolfiltration,circulation,dosing,andwatertreatmentsystems,promptlyreportinganyirregularitiesormaintenancerequirementstotheappropriatedepartments.
• CoordinatewiththeEngineeringandMaintenanceteamstoensuretheproperfunctioningandupkeepofpoolequipmentandassociatedfacilities.