Head of Sales & Customer Experience — Hybrid, Travel Perks

WeRoad; Milano; Hybrid; EUR 63,000 - 77,000; Full time

Benefits offered by this job

Performance-based bonus

Stock options

Free WeRoad trip yearly

Unlimited holiday

Training and learning opportunities

New parent support

Meal vouchers

Bonus for wedding or civil union

Fun team events

Flexible working arrangement

Job summary

An innovative travel startup in Milan seeks a Head of Sales and Customer Experience to drive strategy and lead a team in delivering exceptional service to users. The ideal candidate has over 4 years of experience, strong managerial skills, and is fluent in Italian and English. This role offers a competitive salary, performance bonuses, and opportunities for personal growth, with a hybrid work model.

Qualifications

• 4+ years’ experience in Sales & Customer Operations.
• Strong managerial skills to motivate and boost team performance.
• Fluent in Italian & English; German, French, or Spanish is a plus.

Responsibilities

• Own and design a coherent Sales & Customer Experience strategy.
• Guide the team to achieve sales conversion targets.
• Manage and develop the Sales & Customer Operations team.

Skills

Team leadership

Analytical skills

Customer focus

Problem-solving

Fluency in Italian

Fluency in English

Job description

An innovative travel startup in Milan seeks a Head of Sales and Customer Experience to drive strategy and lead a team in delivering exceptional service to users. The ideal candidate has over 4 years of experience, strong managerial skills, and is fluent in Italian and English. This role offers a competitive salary, performance bonuses, and opportunities for personal growth, with a hybrid work model.