Head of Luxury Spa & Leisure Operations

LVMH Group; Porto Cervo; Vor Ort; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

Hotel Pitrizza, part of LVMH Hotel Management, seeks a Spa & Activity Manager to lead guest wellness, spa, Kids Club, water sports and gym programs. You will oversee daily operations, drive service excellence, and manage budgets across all outlets to deliver a seamless, high-end experience.

You will coach and develop teams, elevate standards, and partner with leadership to craft bespoke guest experiences while maintaining strict luxury hospitality standards.

Qualifikationen

• Degree or diploma in Hospitality Management, Spa Management, or a related field
• Minimum 5 years of experience in a similar role within luxury hospitality
• Strong background in spa operations; experience with leisure or recreational outlets is a plus
• Good knowledge of systems such as Opera, Micros, Spa Connect, or similar
• Proficient in Microsoft Office
• Strong financial and organizational skills
• Fluent in English; an additional language is a plus

Aufgaben

• Manage the daily operations of the Spa, Kids Club, Water Sports, and Gym
• Ensure exceptional guest experience and service standards across all outlets
• Lead, train, and motivate teams to achieve operational excellence
• Monitor staffing, scheduling, and team organization
• Maintain high standards of cleanliness, safety, presentation, and service delivery
• Drive financial performance through budgeting, cost control, and revenue optimization
• Coordinate third parties/external operators
• Develop tailored wellness and leisure experiences based on guest needs
• Coordinate with other departments to ensure a smooth and consistent guest journey
• Oversee inventory, equipment, and operational supplies
• Support recruitment, onboarding, and continuous team development

Kenntnisse

Leadership

Team management

Operations management

Financial acumen

English proficiency

Ausbildung

Bachelor's degree in Hospitality Management

Tools

Opera

Micros

Spa Connect

MS Office

Jobbeschreibung

Hotel Pitrizza, part of LVMH Hotel Management, seeks a Spa & Activity Manager to lead guest wellness, spa, Kids Club, water sports and gym programs. You will oversee daily operations, drive service excellence, and manage budgets across all outlets to deliver a seamless, high-end experience.

You will coach and develop teams, elevate standards, and partner with leadership to craft bespoke guest experiences while maintaining strict luxury hospitality standards.