Guest Services Intern - Luxury Front Desk (Italy)

fourseasons; Firenze; In loco; EUR 11.000 - 16.000; Tempo pieno

Vantaggi offerti da questo lavoro

Monthly compensation

Training and Development

Complimentary Accommodation

Complimentary Dry Cleaning

Employee Meals

Descrizione del lavoro

Four Seasons Hotel Firenze is seeking a motivated Guest Services Intern to support the team from September for six months. The role involves greeting guests, assisting with luggage, and providing a high level of customer service.

Interns will handle inquiries about hotel services and offer guests information about local attractions. The position is designed for those who are passionate about delivering exceptional guest experiences in a prestigious environment.

Competenze

• Passion for delivering genuine guest experiences.
• Strong attention to detail and interpersonal skills.
• Proficiency in reading, writing, and speaking Italian and English.
• A valid driving license is required.

Mansioni

• Greet guests and assist with luggage.
• Handle guest interactions with professionalism.
• Assist customers with inquiries about hotel services.
• Provide directions and information about the city.
• Support shoeshine service.
• Maintain cleanliness in guest areas.
• Assist with other Front Office tasks.

Conoscenze

Service passion

Attention to detail

Interpersonal skills

Teamwork

Italian proficiency

English proficiency

Descrizione del lavoro

Four Seasons Hotel Firenze is seeking a motivated Guest Services Intern to support the team from September for six months. The role involves greeting guests, assisting with luggage, and providing a high level of customer service.

Interns will handle inquiries about hotel services and offer guests information about local attractions. The position is designed for those who are passionate about delivering exceptional guest experiences in a prestigious environment.