Guest Experience Waiter - Global Growth & Perks

Melia Hotels International S.A.(Meliá); Milano; In loco; EUR 18.000 - 20.000; Tempo pieno

Vantaggi offerti da questo lavoro

My MeliáRewards

My MeliáBenefits

Descrizione del lavoro

Melia Hotels International S.A.(Meliá) in Milano seeks an assistant waiter to deliver courteous food and beverage service, ensuring correct presentation before serving guests. You will follow SOPs, maintain a professional attitude, and uphold safety and hygiene standards.

Education should be secondary or higher with strong English; a local language is preferred. Salary is set according to the national collective agreement, with growth opportunities within a global hotel group.

Competenze

• Secondary education or higher.
• Advanced English required; local language preferred.
• A third language is a plus.
• 1 year in a similar role or 2 years as an assistant waiter.

Mansioni

• Follow supervisor instructions and hotel standards before and after shifts.
• Ensure all necessary equipment and supplies are available and properly handled.
• Maintain a professional, friendly attitude at all times.
• Deliver prompt, accurate service, following SOPs.
• Verify orders before delivery, ensuring all required items are included.
• Handle service with care to prevent accidents or breakages.
• Address guest concerns and escalate major issues when necessary.
• Follow hotel policies on punctuality, dress code, and discipline.
• Attend meetings and participate in ongoing training.

Conoscenze

Teamwork

Organization

Attention to detail

Customer focus

English proficiency

Formazione

Secondary education or higher

Relevant training preferred

Descrizione del lavoro

Melia Hotels International S.A.(Meliá) in Milano seeks an assistant waiter to deliver courteous food and beverage service, ensuring correct presentation before serving guests. You will follow SOPs, maintain a professional attitude, and uphold safety and hygiene standards.

Education should be secondary or higher with strong English; a local language is preferred. Salary is set according to the national collective agreement, with growth opportunities within a global hotel group.