Global Sales Support & Operations Specialist

Alpinestars; Ne; In loco; EUR 36.000 - 44.000; Tempo pieno

Vantaggi offerti da questo lavoro

Meal vouchers

Welfare

Descrizione del lavoro

Alpinestars is seeking a Sales Support Coordinator Distributor to oversee sales support activities for distributors, ensuring operational excellence and collaboration across Sales, Logistics, and IT. You will monitor turnover, develop forecasts, and drive continuous process improvements to enhance efficiency and customer satisfaction.

Responsibilities include KPI monitoring, order management coordination, and the daily leadership of the Sales Support team.

Competenze

• Bachelor's degree in Business Administration, Economics, Engineering, or related field.
• Excellent knowledge of English; additional languages are considered a plus.
• Previous experience in Sales Support, Sales Operations, Customer Service, or a similar role.
• Strong analytical skills with experience in process improvement and workflow analysis.
• Good understanding of logistics, order management, and business processes.
• Ability to monitor KPIs and develop business reports and forecasts.
• Excellent organizational, communication, and team coordination skills.
• Advanced knowledge of Microsoft Excel and ERP systems (AS400 is a plus).

Mansioni

• Monitor turnover performance and analyze order portfolio delays, identifying root causes and proposing corrective actions
• Prepare and maintain monthly turnover projections and performance forecasts to support business planning and decision-making
• Collaborate with Logistics and IT department to drive operational excellence and continuous improvement initiatives.
• Analyze existing workflows and develop continuous improvement processes to enhance the availability and quality of information provided to customers
• Analyze logistics and IT flows, identifying opportunities to improve efficiency, service levels, and cross-functional collaboration
• Monitor and report KPIs, ensuring alignment with company objectives
• Coordinate and prioritize the daily activities of the Sales Support team to ensure operational effectiveness and customer satisfaction

Conoscenze

Analytical skills

Process improvement

Team coordination

Forecasting

KPI monitoring

ERP systems familiarity

Formazione

Bachelor's degree in Business Administration or Economics

Strumenti

Microsoft Excel

AS400 ERP system

Descrizione del lavoro

Alpinestars is seeking a Sales Support Coordinator Distributor to oversee sales support activities for distributors, ensuring operational excellence and collaboration across Sales, Logistics, and IT. You will monitor turnover, develop forecasts, and drive continuous process improvements to enhance efficiency and customer satisfaction.

Responsibilities include KPI monitoring, order management coordination, and the daily leadership of the Sales Support team.